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“Jackson and Edgar where amazing! They helped me so much! I didn't know how to use my phone and they both helped me, get automatic pay for my bill and helped me with understanding better my phone. He also helped me with getting international plan and helped me learn how to use it.”
“Upgraded my phone yesterday at this location. Kesse was exceptional providing excellent Customer Service. Her fellow agent was ably assisting other customers. The girls were polite, couteous and professional. Great experience.”
“The T-Mobile team at this store is excellent. Specifically Esteban who went above and beyond to help get us the right phone and plan. Even when we hit a snag Esteban was able to navigate working with the customer care team on the backend to ensure everything was set up correctly.”
“Stopped in to talk about transferring companies and Kevin convinced me to switch over from another provider.Was very helpful and knowledgeable about all things T-Mobile has to offer and was able to seamlessly switch my phone and internet plans while upgrading to a new phone. Shoutout Kevin for the great friendly service!”
“Recently worked with Collier Fiber on a switch from one ISP to another. The knowledge, guidance and service is second to none! Will definitely continue to work with Collier Fiber! Highly recommend!”
“Yesterday I was in this place, I was amazed, because the boy who served us, Alejandro, was very patient, very intelligent and very attentive, a true professional, he clarified all our doubts and treated us wonderfully, I highly recommend this place, it helped my wife and I a lot. We were very satisfied, Tinplate and other places take experience like this and repeat themselves, great service.”
“Is long time Verizon customers, it was nice to have such friendly service. We hope the national coverage works out like we think it will. Certainly they make everything as easy as possible.”
“Roger I belive his name is he gave me amazing costumer service !! He was so patient very nice and kind to me in getting another phone added to my line! (I belive his name was roger! He was So quick and helped me get another iphone!! 4:00pmish on 1/21/2024 Thank you so much roger !!”
“After 30+ years with another big cell phone provider, my wife and I decided to check out Xfinity. We made an appointment and after reading some horror stories about service we were prepared for an ordeal. Approximately 5 minutes after we arrived ( a little early) we were introduced to Katherine. She was far and away the best customer service I have dealt with in many years. She was incredibly knowledgeable, infinitely patient with a couple of us old folks, and overall a pleasure to deal with. I have never posted a review before but I really felt that Katherine deserved recognition. We switched everything to xfinity and hopefully she is representative of the company. Either way I really wanted to thank and give Katherine her just due.”
“This review is for Jeremy and Nadi only. They are shining stars in a very dim Verizon atmosphere. I’m a business owner from Chicago who provides IPhones as well as other apple products to all our professionals and some staff. . I walked into the Verizon store we work with in downtown Chicago on Friday 2/16 to update all my equipment (two ipad pros (big and one smaller: new phone and Apple Watch). Notwithstanding the fact made it clear I was going to be in Naples the Chicago aspect of the purchase and set up was a NIGHTMARE. But Jeremy and Nadi are saviors for that location. Jeremy the manager is extremely smart and patient and got everything going and set up the watch which was quite a process. And Nadi works extremely hard in a difficult situation getting everyone set up with service and the like. Both are gems . Verizon needs more employees like them and less corporate shills. And bottled water would be nice versus a public drinking fountain in today’s world.”
“I was a long time Sprint customer before the merger with T Mobile. Dealing with cell phone companies can be stressful since our phones are the gateway to everything we do. Recently, I stopped by T Mobile at Tarpon Bay, by Target of off Imakoleee, to get a new galaxy watch and met Hunter, one of their experts. I'm glad I did. I had to order the watch that I wanted because they didn't have it in stock. It was delivered to my home on time. Hunter made the process seamless. He explained everything to a T; even following up several times post visit. He's gone above and beyond in everyway imaginable. Fantastic communication and attention to detail. I've already suggested to several friends and family that are fed up with their current cell phone providers to go see Hunter at Tarpon Bay T Mobile Naples. True professional. Thanks Hunter. Much respect. ?.”
“I visited your Summit Broadband customer service office on Collier Blvd in Naples yesterday.I spoke with your Service Representative Peter and received excellent service and he was extremely helpful in answering all my questions. You have a real asset in your company with Peter and I wouldn’t hesitate to recommend Summit Broadband.”
Open 24 hours
1467 Rail Head Blvd, Naples
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“I have had Hotwire for close to two years and love them. My remote stopped working and they were out the next morning with a new one. They set it up and made sure everything was working. Love them!!!”
“I would just like to say how great Sshaell Candelario was excellent with the customer service he helped solve a problem with a bill and he even helped me select a good phone that will be good for me he is awesome with his work I recommend him to anyone that needs help with Xfinity thank you”
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“Matthew made this process not only easy, he made it fun! I would recommend anyone who needs help with their phone or changing phones to go here exclusively. He wants to help and makes sure you are happy with what you are buying! He even offered me a water and took his time to make sure I was all set up before I left!
Thank you for my new phone and for putting on the screen protector Matthew! You are the best!!!!”