Hertz Car Rental - Naples Local Edition
Car RentalHours:
550 Terminal Dr, Naples FL 34104 Hours
About Hertz Car Rental - Naples Local Edition
Hertz Car Rental - Naples Local Edition offers a convenient car rental experience with a variety of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the easy rental process and the polite, efficient staff. While the location is small with limited vehicles, many find the rates to be fair and competitive. Some reviews highlight the helpfulness of the staff, who have gone above and beyond to provide excellent customer service, including free upgrades and complimentary child seats for families. However, there are suggestions for improvement in customer service, especially regarding the breakdown of rental agreements and vehicle walkthroughs. Despite some concerns, positive experiences, particularly during challenging situations, showcase the team's dedication to assisting customers. Overall, this Hertz location is a solid choice for those looking for affordable and reliable car rental services in Naples.
Most Recent Reviews
September 2023
I have been seen by a customer service provider by the name Enzo he was very helpful, talkative and very polite too. The service was excellent, I hope he gets a raise or a promotion. Try your luck to be served by Enzo
September 2023
First they told me that I can use a debit card then I can’t use a debit card
June 2023
This Hertz location is small with limited vehicles. They need to do better with the customer service, rental agreement breakdown, and walkthrough of the vehicle. Other than that, I may rent again because of the cheaper rates.
More Comments(77)
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