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March 2024 by Michelle
If you drop things off it's okay. But if you want them to come with a truck to pick up bigger items at your place, they Outsource it to another company who charges you a ridiculous rate, something like $135? Be serious I'm not paying that. Never have to before.
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June 2023 by Apple S.
Great store that's very large with several section they even got an art room! The also have beds and mattresses for sale. There was plenty of toys, furniture... really everything
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May 2023 by Allie A.
You know that moment you've just flown in somewhere for vacation and then realize you've forgotten something really important? But it's a common item and you just don't want to pay full price for something that you are only going to use once or twice or that you already have 5 of them, but they're at home taunting you because you forgot to pack them? Well, then head into your nearest Goodwill.Yes, I went to Florida and forgot a hat.This was a really large Goodwill with lots of donations of brand new items donated by familiar chain stores. In addition, I found a couple of useful items for dirt cheap that would come in handy over the next few days.Everything I needed purchased for a total of under $5, and then donated to hotel staff at the end of my stay. You're welcome.
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May 2023 by Nick B
Roschell was very kind and considerate! Simple drop off location.
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May 2021 by Denise D.
The staff is helpful and the store in super well organized she well lit. Ignore the non-negative reviews, they are outdated. Stop by and shop sustainably for clothes, books, dishes and some housewares and occasional cool furniture with relish. Prices are great. I just bought 3 -one dozen mini-muffin trays for .99 each! Yippee!
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December 2020 by Faviola Virginia
From the bottom of your heart, just donate!! It's Christmas and this will help people!
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September 2020 by Ariel W.
Goodwill was found in 1902 by Boston Minister, Reverend Edgar J. Helms. He took donations from wealthy Bostonians and hired people who were poor and could fix the items. They were then given to the people who worked on them or were resold. Goodwill's philosophy is "a hand up, not a hand out". Today Goodwill has become a $5 billion nonprofit organization that provides job training, employment, and community programs for people who have disabilities that might prevent them from getting a job on their own.Everything is nicer in Naples and this extends to their Goodwill. This is the type of Goodwill store that I recently visited in Sebring. In addition to the usual clothes and second hand items, they have a ton of brand new items which they sell at discount prices. My favorite part of the store was their huge Halloween Boo-teek. Brand new costumes and decorations were mixed in with second hand clothing and Halloween items. They had some incredible things. My favorite was a wedding dress covered in blood splatter. All you would need is an ax and then you could be the bride from the Haunted Mansion. Unfortunately it was so tiny, too small even for my daughter. There was also a prom looking dress with blood that would make a perfect Carrie. I found a chartreuse ball gown that reminded me of Winifred from Hocus Pocus. The dresses were $19.99. With a little imagination you could put together an inexpensive contest winning costume. Goodwill even had Christmas items in their Boo-trek. Selling Christmas items in September, now that's truly scary.
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September 2020 by Ashlyn G.
I am a thrift store junkie and I always stop here when I come to Naples. Large shoe selection and women's selection. The prices are all over the place but decent, per usual I recommend googling to make sure you are getting a good deal. They have New Halloween Items starting in September they call it the "Bootique" which is super cute. All in all it is a decent stop but get ready to dig and hunt for your one of a kind find. Supports a good cause and it's always fun to find a great deal.
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January 2020 by Ciri D.
This is an excellent Goodwill store. This was our first time visiting this particular Goodwill and we loved the experience. The store is huge, immaculate, each area is meticulously kept and organized. The staff is wonderful and attentive. My parents found a whole bunch of treasures. We found some vintage china that we loved and re-homed. I truly love shopping at second hand stores and purchasing items that simply can't be bought in regular stores. I love giving new life to these vintage pieces and adding them as treasures to our home. Pro tip: There is plenty of free parking at this location.
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June 2019 by Jenny F.
Sad that you do not have any help to accept donations. I attempted to drop off a large donation and the assistant was hesitant to speak to me and get a cart. He was busy cleaning his fingernails with a knife or box cutter. Attempted to call for other assistance and nobody answered the business line.
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November 2018 by Larry H.
Employee Indira leaves a lot to be desired in the way of Customer Service! Spazzes out real easy...Get a grip please! Went to pick up my monthly orders. Never asked for my name, however I pointed out two of the items were mine. Since they were remote shipped to this store (#126) they did not come with necessary paperwork. I told her I had 7 items to pickup. Sooo confused, I said can't you look it up? It's online. Her response was "I need to shut the door" so she did, and said nothing else. So I waited 10 min., wondering what was going on. Finally I got annoyed and proceeded to walk out the store feeling absolutely bewildered, but a Christmas item caught my eye. About 10 more minutes she's yelling at me down a long isle. Sir, Sir,Sir, I look up and there she is flagging me down the isle, "come this way"! So I tailed along (feeling like a child)...while she's talking on the phone, she put the 2 chairs in my cart. I proceed to leave as she's still talking on the phone. "Sir...sir..". she hangs up her phone and has me sign papers. Then to add salt to the wound , I go to pay for my Christmas item. The nice manager guy sees the 2 chairs in my cart says"I see you got your chairs, I told her they were yours". So what exactly was Indira doing after she shut the door on me, and left me standing bewildered??
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March 2017 by Nancy C.
Always a pleasant experience going into this store. Both people that work there are friendly & knowledgeable. Prices are a bit high but this is Naples & they have a good selection.