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November 2023 by Mark Alan Peters
Dave was great! He took the time to show me the available units & answered all my questions so I could make sure I was getting the right size for my storage items. Walked me through the sign up & made everything easy. Great experience!
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November 2023 by Michael Biondo
Dave is such a Great guy! He is so professional and always a pleasure to speak with.The facility is well maintained...very clean & climate controlled.We've had a large storage area here for a few years and have been impressed that we have never seen a bug or spider in our unit, which gives me peace of mind.I highly recommend Extra Space Storage!
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November 2023 by Jay C.
300.00 a month for a 10x15 storage space. I guess it's another Bidenenomics charge. When I first signed up this past July, I was told $165 a month. Turns out that's not the case. whatever I'm sure it's my fault we all learned from our mistakes never again
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November 2023 by Liza Christ
Patricia at Extra Space Storage was amazing!! The facility is very clean and we were 100% pleased with the entire experience.
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October 2023 by Jimmy Shimko
Came into the Naples location today and was greeted by Dave. From beginning to end it was a great experience. Dave was personable and where I had lots of questions about storing my valuables Dave at Extra Space had every answer, which made me feel very safe about utilizing their facility. 10 out of 10 I will recommend Extra Space.
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September 2023 by Jimmy Komish
Came into the Naples location today and was greeted by Dave. From beginning to end it was a great experience. Dave was personable and where I had lots of questions about storing my valuables Dave at Extra Space had every answer, which made me feel very safe about utilizing their facility. 10 out of 10 I will recommend Extra Space.
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September 2023 by Dave N
Pat and David were very informative, and helpful with getting me into a storage space that would work for our upcoming move.
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September 2023 by Amanda Neubacher
Pat was super knowledgeable and helped me with all my moving needs! I suggest Pat and will use her again if I ever need assistance with my moving needs again!
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September 2023 by Sabrina
Dave , was wonderful ! Very professional , knowledgeable and proficient . I was just looking and getting quotes prior to my move and I will definitely be going back to see him and renting a unit . Overall a 10 star customer service and experience !
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September 2023 by Erin White
The service delivered was what I signed up for with the following undesirable attributes:1) PRICE-GOUGING - Extra Space Storage raised the rent by $100 per month after only two months of rental. They did this because they can. They knew that people were displaced by hurricane Ian and needed to have a safe and secure spot to put whatever could be salvaged. Lost home, lost most of my possessions, and Extra Space chose to leverage my misfortune and lack of alternatives to victimize me a second time by charging outlandish rent. Reported to Florida's attorney general for price gouging but despite what they may tout, Florida's government does not actually care. Corporations get away with whatever they want here, and the government lets them.2) NO REFUND FOR MOVING OUT MID-MONTH - If you move out in the middle of the month, they will NOT give you a pro-rated refund for the time you did not use the unit.CONCLUSION - I would NEVER willingly use Extra Space Storage ever again. This is a corporation drive by greed. They lack the concept of "enough" and all they understand is "more". You'll likely have a tidy, secure place to stash your stuff, but don't expect them to be human about it.
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August 2023 by Troy Buder
Very clean, very efficient, very safe and a very enjoyable experience at this Extra Space location. Manager Pat is there to help with all questions and issues. Highly recommend this property.
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August 2023 by Ninchi Lang
Only shopping at this time, but was met and helped by a fantastic employee named David Nailer who was very friendly and helpful. I will say due to him I'm adding this place to my short list for final selection. Only negative is there is know long term written price locks like I have found at some of the other local competitors. Not even one for at least a year or two making this a very risky investment of time for any form of long term storage. And only a consideration for short term 1 and 2 month type rentals..
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August 2023 by Gerald Talley
Store manager Pat was a pleasure to work with. Very helpful. Building is clean, well lit, and user friendly. Elevator is convenient for loading and unloading.
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July 2023 by Ricky David
Patricia is hands down amazing. She was able to assist and set up the rental and move out. She is very customer centric. She is polite, communicates very well, knowledgeable and thorough, exactly what is needed by a manager/customer service agent. This location is always clean and is kept up extremely well.
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July 2023 by Cheryl Nell
Easy Peasy…I reserved my unit online, went to the facility the next day and the agent was very pleasant (wish I had got her name). She informed me of everything about the unit, took me to it and guided me on how to enter the facility during their accommodating hours. The place is very clean, they have dollys for you to use and the elevator is very large to make your move very efficient.
