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May 2023 by Sebastian Henegar
We’re always happy to get Ella groomed at our favorite pet salon . Especially working with Marisa . She always understands our wishes and our pet Ella is always done on time . Thank you Marisa you are the best!
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May 2023 by isadora saraiva
Yesterday I stopped by to ask about their grooming services and the front desk girls were very dry and barely looked at me when I was asking questions. I thought to myself “well even though they work with public we all have the occasional bad day”. The lady told me to come in tomorrow at 12pm (my dog needed a nail trim).When I get there today the receptionist (a blond girl) treats me the same way as she did the way before (so I see it’s not the occasional bad day anymore). She gets my information and proceeds to tell me the person that was supposed to be in care of my dog was late (the lady told me she was supposed to get there at 11:30am). She say she didn’t know where the person was and didn’t even attempt of calling to find out the eta of the groomer. She told me to wait around there and said she would call whenever the person arrived. The reason why I didn’t go home was because I lived 20/25min away so it didn’t make sense for me to go back home. I waited outside for about 20min and since Florida is extremely hot and I was with my dog I went to wait in the car. After waiting for almost an hour I called someplace else and they took me right away and much cheaper too! (This place was charging $25 for a nail trim and the place I went was $10). And by the way she still hasn’t called me. So yeah I don’t really think is worth going through people that don’t really want to deal with you, expensive service and for you to be treated badly. There’s much better places in Naples. By the way the place I went to afterwards was PAW- PAW PATCH PET GROOMING LLC! These people actually deserve the 5 star!
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April 2023 by May V
I'm very disappointed with the service in this place I brought my dog last Friday for the grooming like always but this time didn't do a good jobThe groomer I think that it's the way you call it She told me to bring him next sat so they can finish the grooming because they don't know how to do his face I never hear something like thatThey should hire people who really have experienceI paid for a service and they stole my money I think isn't fairI have 15 clients they have dogs and I had recommended this placeI will let them know so they don't take them!!!It is a shame
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April 2023 by iliana Reyes
Very very unprofessional. I called to get an appointment for a first time there and the person who answered was not very nice. Was taking forever to look for a date. Asked for my number and then my name. As soon as I gave my Latin name she hung up on me. I tried calling back over n over and no response. She never called me back either and she did have the number. I was determined to get through thinking it was mistakenly disconnected but no one would answer. After 6 times of calling back and even left message she finally answered and I asked if she was the person I had spoken to before we got disconnected and she just said oh I don’t know how can I help and was very rude although I knew it was her. When I told her the date they had looked at she said oh I don’t do grooming on that day. I think they didn’t like my Latin name. I told her honestly after you hanging up and not calling back I’m not interested in going there anyhow. I have never left a review much less a negative one but that was out of this world and very obvious as to the type of place this is.
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March 2023 by Emily Booz
AMAZING self bath!!! I was able to use sensitive shampoo for my dog, and the best part was is that it was not watered down! The owner was EXTREMELY helpful and make sure I had a great experience. Fresh clean tub and towels were ready. The shampoos and conditioners were all neatly organized and filled. I wouldn’t recommend anywhere else!
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March 2023 by Jason Allison
Avoid at all costs. The place is filthy, the owner clueless, the shelves empty. The self-wash tubs are the same ones used by groomers. They were full of damp dog fur and being used as storage. The shampoo provided was so watered down it never produced suds. A total wreck.
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February 2023 by Brad Schoolcraft
This place has gone downhill since change in ownership and is a shell of itself. Bare shelves not clean and dissolved. I used to buy my dog food here and do a self wash on my Great Dane. Their self wash is now $45 for a large dog. Their tubs were not clean and they didn’t provide towels. I provided my own medicated shampoo. The previous owners were extremely helpful and friendly and the place was clean and stocked. In addition a self wash was $10.This is why I took my business elsewhere.
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January 2023 by Bella Atkinson
Amazing job grooming my dog, and the customer service was fantastic! My pup was a mess, she came out looking perfect. The price was great, I’ll definitely be going back. Thank you for everything.
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December 2022 by David Reed
Best dog grooming service in Naples, and the dogs are not kept in crates. Very professional folks to deal with, excellent quality pet foods and gear available here.
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September 2022 by Renate Adkison
I want to say thank you to Earthwise Pet Salon for giving me the opportunity to take care of, get to know and build relationships with all of your wonderful fur babies over the last 4.5 years. I always take great pride in every groom and deeply care for every fur baby I have had the pleasure of working with. Grooming is much more then just a job to me and I am very grateful to each of you. Unfortunately the time has come for me to move on from Green Nature, formerly Earthwise Pet Salon, so I can continue my path and growing as a groomer. I will continue to serve my clients with the highest standards possible but I wanted to say thank you to all of my loyal customers for trusting me with your loved ones and I hope our paths cross again. Sincerely, Renate Adkison ❤️
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August 2022 by Karen Yakley
I have been a customer for 3 years and have always had EXCELLENT grooming services for my 2 Golden Retrievers. The entire staff is very professional in their craft and the atmosphere is pet Friendly with helpful sales personnel. Great location too!
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August 2022 by Brittany Atkinson
Amazing job grooming my dog, and the customer service was fantastic! My pup was a mess, she came out looking perfect. The price was great, I’ll definitely be going back. Thank you for everything.
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August 2022 by Kaelee
I cannot express how great this place is! everyone is honestly so sweet and caring! It is locally owned which makes all the difference! marissa did such an amazing job with my mini aussie, remi! ?❣️ not to mention, a few weeks ago, my other pup (lola), needed a nail trim and they were able to squeeze her in and did it right away for me since she was easy to do! i 100% recommend earthwise to everyone!!
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July 2022 by Jose B
I stopped bringing my pet here shortly after their change in ownership. The lady at the front (which is referenced in other reviews) is super unprofessional and so is the rest of the staff. As an example, they give you an “appointment” for early morning but your pet won’t be ready until late afternoon. Even if you tell the groomer exactly what you want, they still just do whatever they feel like it.They’re rebranding now and it makes me feel like it’s because of all the bad reviews. Do your pet a favor and go somewhere reputable.
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June 2022 by Stephanie O'Rourke
Good people. Good groomers. Happy dog from play date. Love that they don’t crate for hours at a time like other places. Flexible drop off and pick up
