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March 2024 by Gracie W.
if i could rate this a zero i would, the store manager was beyond rude to my mother and i, he felt the need to obv clench his jaw towards my mother. Speaking in a rude and belittling tone, one who talks this way toward costumers should not be employed let alone be a manager. his name is Nick.
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February 2024 by Thomas Weger
ABSOLUTELY INCOMPETENT!! I was just about to write the review and then I saw their rating is already only at 1.6. Doesn't get much lower. ZERO Stars from me. They texted me that my prescription is ready. I wanted to go thru the drive thru and thought 5 cars will take forever, then I went inside 12 people. Ok it is season I understand so I go back to the drivethru since I can't stand long. No problem.... It takes 30 minutes for 3 cars.I get to the window and I am told someone will be with me in a bit. 7 minutes later they ask me for my birthday, name and then WOHOOOOO, Oh sorry we only have 1 medication, not the other one!! WHY WOULD YOU TEXT ME THAT EVERYTHING IS READY FOR PICKUP?? I told them to keep it and I found a much better Family pharmacy with the best service also on Rattlesnake Hammock privately owned. I highly recommend them. Our entire family has switched to them. Fantastic service and care.
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January 2024 by Chase S.
Had to wait 40 min for the car in-front of me, then it took them another hour for them to get me my prescription. most definitely do not recommend going here.
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January 2024 by D Gorenchan
Don’t bother w this CVS.Just found out today this CVS changed a blood pressure medication from long release to short release, and never told me of the change. I couldn’t figure out why my blood pressure was so high again, they should be sued! Wow 12/30/23Initial review belowI called 3 times 12 hours apart about an important medication and no one called me back, rather then filling it or calling me they screwed around then didn’t have it anyway and I had to call them a 4th time. So a day in a half late for the rx, when I needed it asap!Monthly rx’s don’t all come up monthly.I’m switching out of this really lame CVS.Going to Walgreens they at least answered my phone call!!!Do yourself a favor don’t go here!No I’m not disgruntled, I’m just finally had enough.
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December 2023 by Y D
Two times I’ve come to this place and this management closes before they are supposed to. First time I came about 5 minutes before 10pm. I thought it had been an emergency. Today I arrived 4 minutes to 10pm and a lady came to the door and signed me that they were closed.Pretty unprofessional to advertise working hours and not be consequent with what the company has decided for their service time.
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December 2023 by Fred Mathena Jr
The female pharmacist should have her job taken right from her. She has an abhorrent personality, and she treats the patients like second-class citizens. This CVS needs to be shut down because they are absolutely USELESS at filling their Rx. Rude, nasty, horrendous attitude for patient care and I hope nothing but bad things happen for her in her life. She is obviously a miserable SOB.
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December 2023 by Tom J.
The pharmacy is incorrigible. They blame their delays on is short staffing. Prescriptions are never ready when stated. You get a text message stating that the prescription is ready only to have to wait an hour after you arrive. Avoid at all cost.
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November 2023 by David Wehrfritz
My wife and I had appointments for annual influenza injections. We arrived 15 minutes early (the on-line check in was not working) and my wife went to the immunization counter. She stood there for 10 minutes and the (only?) pharmacist 2 feet away never acknowledged her. At 5 minutes prior to our appointment time, my wife received a phone call—still no acknowledgment except to tell her to move away from the counter. My wife finally informed her to cancel our appointments and we were going elsewhere—we understand “busy,” but there is no excuse for such a poor attitude. In addition, there was a dead cockroach on the floor in the corner of the waiting area. Will never try them again!
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November 2023 by Lizz
Alright. So around 9:16 pm 11/12 I came in to buy some medications and only self checkout was available. The self checkout glitched out and took my cash without allowing me to continue with the transaction.A shift lead/key holder attempted to assist me but he did not have proper keys to access the issue. This goes on for about 15 mins (I’m under the impression that he’s the only MOD) and eventually he calls out the ACTUAL MOD. She comes out and kind of gives me an attitude as if she’s inconvenienced by my very existence and in a dry, scolding tone tells me “I have to recount this whole safe to give you your money back” as if that would deter me or make me leave. I just told her “okay, count it” and she seem further miffed. She spends the next 20 mins in the office leaving me in there for a total of 50 mins just to check me out for 2 items. And the whole time I was being treated like I was the issue.The gentleman on duty was trying his best however his co manager probably shouldn’t have a job there if she’s that insufferable over her basic job description.If you can’t handle customer service issues and problem solve then maybe you should reconsider management.So I leave at 9:52 pm. Leaving me there WAYYY too long. Will not be back but it’s not like that affects a multi million dollar company anyways.Pay your people better, staff your store better and higher quality work will come from it.
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October 2023 by A. W. D.
I am a physician prescriber, finding it impossible to directly speak with a pharmacist. This makes it very difficult to safely treat patients.
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September 2023 by Cheryl Nevenhoven
My neighborhood CVS is the best in the area. The manager sets the standard for keeping the store clean, well organized, and staffed with helpful and pleasant associates.Customers appreciate the friendly "hello" upon the store's entry.
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September 2023 by Tony Pastore
Worst I have ever seen. Actually dangerously negligent. They canceled all my scripts, claiming I no longer wanted my emergency respiratory medication. I filled a complaint and the on duty pharmacist Jarrod, claims I asked to cancel. He canceled them because I dared to ask why no one had answered the phone in 3 days. Deactivated so I cannot transfer. I spent the night at ER.My attorney is Preparing letter of intent. Thank you all for showing this is a dangerous pattern that CVS refuses to deal with.
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July 2023 by Rx Man
Please call 1-800-SHOP-CVS. Corporate does not look at these reviews. If you need to vent, vent to the corporate people.
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May 2023 by Heather Schieferle
This is absolutely the worst pharmacy ever. They don’t answer their phone they’re severely understaffed. They made a huge mistake with one of my medication’s and then they tried to cover it up.
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May 2023 by william snyder
I work longer hours than the pharmacy is open. I got there at 9:00 today. They still aren't open. What a joke. How am I supposed to get my medicine?