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March 2024 by Raymond Murdock
I want to thank Cole's and Casey in the Naples location for getting my gun fixed and turned around and back to me.
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February 2024 by James Williams
Great shop highly knowledgeable and extremely friendly! Unbelievable Inventory just wow!Best of the best!
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February 2024 by Odany Bravo
Stop by Cole’s with two other buddy’s this past Thursday the owner took very good care of us I will be back for more business
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February 2024 by George Dickson
I took my Beretta shotgun to Coles for what I thought was a difficult problem and expected to wait a month. To my surprise it was done in a week and has worked flawlessly since. Great people to deal with.
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February 2024 by Jim Case
Some of the best customer service you will ever get. Great experience. Get your clay busting toys here.
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February 2024 by Craig McMillen
Just started dealing with coles loved everyone I talked to they know their stuff Pedro was a great help
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January 2024 by drsax2
I can't say enough good things about my experience at Cole's recently! I've been curious to check them out for years as I've heard good things about them but I finally had a reason to go in. I'm helping a person out whose guns were quite rusty and seized up thanks to Hurricane Ian and I need some help with an old Abercrombie and Fitch (Zoli/Rizzini). My first visit I blown away by how nice the store is inside and how I wish my store (music store) was as cool as theirs! A nice lady helped me and although she said they weren't in the restoration business, another young man walked by and overheard that I was just looking for help getting the stock off as I was willing to remove all the rust. I had gotten most of the screws out but was having trouble with one and he took it in back and got it out in a few minutes! I asked if they had firing pins available as this had a broken one and he said they did so I told him I'd be back to purchase one. Once I got the rest of it disassembled and was able to remove the broken firing pin, I went back and sure enough they had one that was for that gun and the gentleman even gave me some coaching on how to fit the part to the rifle. That's outstanding customer service and I highly recommend Cole's!
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January 2024 by Anthony BEAR
Great place. More guns than you can imagine
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January 2024 by Dany Bravo
Great place, speedy service.
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December 2023 by Guy Spicola
I have pursued hunting and clay shooting for 75 years dealing with numerous persons and entities in that business, and never have I encountered a worse experience than my recent dealings with Cole. Take my word for it. I have served as a Florida lawyer, Senator and Circuit Judge and I have never given better advise and warnings then this: Be aware. Stay away from Cole.
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November 2023 by Joy Trask
There is definitely a reason that Cole’s has the reputation that they do among those that shoot. My son was having gun fit issues from having outgrown the shotgun he had been using to compete with in shotgun sports for the past year and a half. I took him to Cole’s where we dealt with Pedro over the course of multiple visits. I can’t say that we were the easiest customers to ever deal with, but Pedro was incredibly patient with my son and I, showing us the different options and what would work best for competing in shotgun sports for my 11 year old son, as he is on the short side, but also still growing. My son finally decided on a Beretta A400 Cole Pro semi-auto shotgun with a TSK stock, and he couldn’t be happier with it. The gun fits him perfectly now and Pedro made sure the gun fit him exactly as it should before we left Cole’s so that he wouldn’t have any issues with that once he started shooting it. They also made sure the wood finish matched before sending it out to us, showing a nice attention to detail. My son loves his new gun and has had zero issues with it since we received it. Pedro also patiently explained everything we need to know about the TSK stock as my son grows. I would highly recommend Cole’s. They gave us an honest opinion and helped my son find what would work best for him. I never felt rushed or pressured and we’ve been extremely satisfied during the process of finding and buying a gun and with the gun itself since we’ve gotten it.
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October 2023 by Rodrigo Olazabal
What a dissapointment. Clearly Rick has no interest in keeping clients. Pedro, who actually was the one that took care of me, told me that they service 400 guns and that it did not matter if they lost me as a customer. This was aligned with Dyon, who I assume is the store manager.I understand Cole gun is in the business of making money and overcharching, but this is just too much.
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April 2023 by Brian Patterson
I'm sure this place has its merits but my experience wasn't very good. First off I purchased an extra trigger assembly for my DT11, I was charged 1250 for it. I had read great reviews about Cole so I paid and requested next day air. Imagine my surprise when I found out the MSRP price on those triggers is 950, Cole marked this up 300 dollars OVER MSRP. That's just a business ripping people off. On top of that my next day label was created and came up in the UPS system, however the package didn't leave Cole the day it should have. When I called they said they "forgot" to give it to the UPS driver. Which is fine I understand things happen, however I ended up paying 120 dollars for overnight only to get the item 4 days later than expected. I won't be doing business with Cole again, there are many high end shotgun businesses that aren't trying to rip their customers off. Cole can get away with this I suppose due to their huge following but I wanted to relay my experience. As always your results may vary.EDIT: Cole did get back to me, the reply the owners made about the prices going up wasn't quite accurate. The pricing issue was because they had mismarked that trigger as being a trigger they had converted to mechanical. Dan, the operations manager has refunded the extra amount for the trigger and the next day shipping. I have updated my star rating. I did not go to 5 stars just because had I not done the review nothing would have been done. Also I had called and spoken with the lady that took my order about this and she was unsympathetic, so it really took this review to get anything done. Kudos to them for making it right though.
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January 2023 by TS Rand
Peter and Pedro were great to work with! My son and I are buying two A400 Cole Pros, and they were very knowledgeable on getting the guns fitted to our needs. They took the time to work with us until everything was perfect! We highly recommend the Cole team!
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December 2022 by todd porter
Be very weary of their "water mitigation service" - Ultrasonic bath/oil and bench cleaning.Very unhappy with the quality of work done. The guns were handed back to me completely dirty. I couldn't shoulder the guns or lay them down in the back of my car. I had to the hold them out and away from me.-They promised that the guns would come back looking new and that regardless of them shooting I'd have legacy guns to hang in my home. This was not true.After complaining - they subtracts a couple hundred dollars.A complete waste of time.
