-
March 2024 by Jennifer Plata
I have the membership for this car wash but lately I noticed that they spraying almost water on the car barely has soap. My car comes out like I didn’t wash it.
-
March 2024 by Frank Loccisano
Great staff , car comes out amazing. Highly recommend!! Get the monthly pass ! Absolutely worth it !!
-
October 2023 by Ani Rue
This place is amazing. When I come here they always give me the best customer service and my car is always looking nice. Would recommend 100%. Thank you Heroes for always taking care of me and my car.
-
September 2023 by todd miller
This is a great car wash. It’s actually fun to be pulled through the tunnel and seeing all the colorful lights matching the application of sprays for the level of wash I selected. I will be purchasing “Kiss The Bricks” monthly package after this.
-
August 2023 by Isaac Cohen
The wash is very well maintained and you get a great wash. The staff is great especially Alex, Aamil and the other guys working there. The price is very reasonable for the type of wash you get.
-
August 2023 by Kim Olsen
Awesome service. Great car wash. So convenient with the free do it yourself vacuuming. Always a great experience!
-
July 2023 by Judiann DeLan
The car came out clean and nearly dry. The customer service was fantastic as there were microfiber towels provided and since it was my birthday I was even given a hand in drying off any remaining water on the car by one of the staff. Oh, all 3 gentlemen preparing the car for the wash sang happy birthday to me? Made for a memorable day. I was happy, my car was happy, and the staff was happy.
-
June 2023 by Daniel Matajira
UPDATED:Immediately after I posted my review, Alex the general manager reached out to handle the situation and solve the issue.I got refunded and everything was cleared.I appreciate the prompt resolution, I do enjoy visiting this car wash regularly because the facilities are awesome. I’ll definitely be a returning customers once I’m back in townJust had a very very poor experience with this business.I spoke with Ricky the Manager.I left Naples last month, I have two memberships for two cars. I called to cancel my account while I was gone during the summer and supposedly it was taken care of. A month later I Come to find out I kept being charged for their service and even though I cancelled when I left town they blamed it on me multiple times and won’t refund me the amount charged even though I have not used their service.The manager kept gaslighting me and saying that it was my fault that I didn’t cancel when in reality it was their fault that they didn’t process the cancellation correctly. Why am I responsible to pay for employees mistakes?If I haven’t used the service why is it “impossible” to refund the amount I was charged?What a poor service and poor professionalism. Is this is how they treat recurring and loyal customers I can’t even imagine how they treat everyone else.
-
June 2023 by Julie Hogue
Their customer service and attention to detail was great! All of the employees were seen working hard every time I went. The car wash is always maintained, clean, machines ran properly. Their vacuums worked great! They kept their drying towel stocked at all times. I had a membership for about a year, when I moved away I called and got someone on the phone by the 1st ring, they promptly took care of my membership and gave me a refund where they saw I didn't use it the month prior due to being busy with the move. Great customer service!! The membership was so convenient, there were many times I went and was able to skip the line with my membership. I highly recommend the membership!
-
June 2023 by PRL 1982
Today I’m editing this review and changing Brickyards rating because they personally reached out to me to makeup for my bad experience. I normally do not write a bad review and thought about deleting this because it happened once. So I’d like to say thank you to the owners for sending a code to get not just a rewash but an additional complimentary wash. Customer experience matters to them.I’ve been here a few times to get my car washed when I’m busy and generally the car is clean after coming out of the wash. I was in a hurry and went through the wash and I found it weird that some of the brush rollers weren’t moving. Never the less I had to be in Ft. Myers so after I was out I made my drive. When I got out of my car at my destination I noticed the roof, hood, trunk and pillars were dirty and untouched by the car wash. $15 wasted on a wash.
-
May 2023 by zach zayas
First time using car wash and as somebody who pays a lot of attention to detail on my car, I am relatively upset about the outcome. I am usually someone who hand washes their car because I know that running your car through these car washes often can lead to damage on your paint. I didn’t have time to wash my car today but I needed it clean so I came here and left with several noticeable new scratches on my car; including one nice long scratch on the driver side door. The tracks on the car wash also seemed to have got stuck or stopped working for a period of time before someone came to fix it, not sure if that’s what cause these damages to my paint but nonetheless, upsetting. I came to this car wash specifically because it seemed like one of the newer and cleaner ones around town. I would personally recommend the wash down the road by walmart, I’ve used them twice before and my car always comes out with no water spots or scratches.Services: Auto detailing
-
April 2023 by Cindy hanson
I use the car was at the Immokalee road location and I know rhey do have services listed above but always being in a hurry I've only used the car was service and the people that get your vehicle ready to enter are always nice and they do an excellent job. I would recommend anyone to go try it out for themselves I can guarantee they would be happy with the results ?Service: Car waxing
-
April 2023 by Its Benji
Mid car wash, no cover to dry or vacuum so you get water spots. Doesn’t provide micro fibers. Vacuums lose strength too
-
April 2023 by Rick Cruz
Very Good Car Wash! Professional Workers! And I love that they provide dry clean hand towels!Services: Vacuuming
-
April 2023 by Harold Hishon (Top)
A little bit more expensive than most fora car wash. However they do a good job.Vacuuming is free and they are always busy.
