Bentley Naples maintains an exceptional inventory of new and preowned Bentley luxury vehicles for customers in Southwest Florida. The dealership and staff are consistently described as first class, professional, and making clients feel special, not just a number. Purchasing experiences are noted as seamless, with staff responding to concerns immediately. The service department receives praise for its efforts, with advisors keeping customers informed daily and providing loaner vehicles. Issues, from flat tires repaired within hours to more complex technical problems, are resolved with the vehicle returned in pristine condition. While some repairs involving specialized systems can require time for diagnosis and parts, the service team works hard to expedite solutions. Customers appreciate the transparency and direct communication, even from corporate support teams aware of ongoing situations. Overall, experiences are rated as five-star, with many clients stating they would not hesitate to do business there again and would definitely recommend the dealership to friends.
James and his crew do an amazing job detailing and with maintenance of 2 client Bentleys. They’re always responsive and willing to get vehicle back and forth to the airport. Thanks!
August 2024
Chris has made my purchase seamless. He responds to my concerns immediately even when he is not working!! James in service is also very professional!! This dealership and their staff are totally 5 star!! They make you feel special not just a number!! I would definitely recommend them to my friends!!!
August 2024
Great experience at Bentley Naples, took the car in for an intermittent problem and the car was correctly diagnosed and fixed in 3 days, that included waiting on parts to arrive. Sergio was my advisor, everything went smoothly.
