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February 2024 by steve
Great service, great team members. iPhone battery I needed was in stock and they replaced the old one. $59 vs $99 by other retailer.
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January 2024 by Florida Sailor
I've been buying Duracells here for over five years. Three car, two deep cycle camper, and one motorcycle battery. Excellent Duracells, excellent service. Sometimes you do get what you pay for. I'm 72, I've bought a LOT of batteries over the years. These have been my best.
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November 2023 by W. Keith Winkler
I knew exactly what I needed and they made it happen. Quick, friendly, and efficient service with a smile. Check them out!
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November 2023 by Amy Beaumont
BC was exceptionally kind and helpful. Batteries + has a new customer for life.
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November 2023 by Charlies Dad
Was helped by employee B.C.He has helped me one other time with battery selection. He has great customer service skills and battery knowledge. You can really tell he truly cares about his job and does it well.AB
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November 2023 by Whitney Collins
Very friendly and knowledgeable staff!
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October 2023 by Cristian Valiente
The gentleman that helped us his name tag was BC very helpful very polite pep to his step addressed me as I walked into the door when we couldn't find it he made sure to have something that would work unfortunately our customer was particular about what they wanted but he was all about solutions to the problem we had for him an after all was said and done he made sure to help us find what we needed with an address gave us information about the bulb dimensions the watt that was a delightful experience we will be back to buy any an all batteries we need A SHINING EXAMPLE OF WHAT CUSTOMER SERVICE SHOULD LOOK LIKE !!
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September 2023 by Marie Sturgeon
Great Customer Service!!
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September 2023 by John Meyer
They always have the odd bulb or battery that I need. The staff is always helpful and friendly.
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July 2023 by Natalie Marsalli
I recently made an appointment online. When I showed up at the store, the employee greeted me at the door and asked how he could help me. B.C. (the employee) was friendly and very knowledgeable. He assisted me, gave me great advice, and saved me money. I would definitely go there again and can highly recommend the products that I was shown as well as the service I was given. Thanks, B.C.!
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July 2023 by Charles Foundyller
The prices are great, and they stock everything I've ever neede. But the service is, well, OUTSTANDING! They will install your battery and make certain that your device works. WOW! It's a pleasure going there.
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July 2023 by Lisandra Mesa
BC was very helpful! He explained that even if he couldn't help me, since I'm an android user he helped me find people who would ??
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May 2023 by Steve Shy
The most terrible experience ever in Naples.I purchased 4 12v Trojan golf cart batteries 2 months ago. My cart won't move one morning wouldn't move and upon checking found 1 battery reading only 4 volts. The Manager said any battery below 11.8 volts couldn't be returned.. All sorts of illogical reasons. Will never shop again and will share this as often as I can.
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April 2023 by Robert Waltz
Went there for a battery for my 77 jaguar. Everyone there was very helpful. Hunter explained my options and explained the different batteries to me. He put new battery in my truck and took my old battery in for me. Only thing that would have made my visit better was if he would have come to my shop and put it in for me. I buy 10 to 15 batteries a year for my restorations. I will be back. Thanks again,
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April 2023 by A Fletch
I’ve never been treated with such a harsh rudeness by any business in all of my 60+ years, insulting and yelling, not allowing me to explain how I understood my battery to be bad. A 3 month old battery needed replacing under warranty and they said it did not. I had already load tested it at home and another battery store later confirmed that it was indeed bad. The battery gave out, in my boat, in the backcountry of the Everglades, far from home, and fortunately I was able to flag s/o down. But, these guys were SO hostile that I just couldn’t believe it, that they’d treat a customer SO harshly, especially having been a business owner myself. The manager kept interrupting my attempts at explaining what I’d done to check the battery. When I finally mentioned my load test results, he shouted over me, ”OH YEA, AND WHAT BRAND IS YOUR LOAD TESTER!!!”, like a kindergartner on the playground, bowing his chest out at me. I knew then that I was going to get nowhere and just left. So, just know that something is NOT right with this place and you’d do much better going somewhere else….just about anywhere else! I’ve always been happy using Batteries Plus when in other cities where we’ve lived, but they DO have different franchisees in various locations. Bottom line: buyer beware! (I will NOT be surprised at all if I see them rebutting this review with some sort of lies because that is the sort of character you’re dealing with here…or, hopefully not, for your sake).4/4/23 update: what a joke, “the manager would welcome the opportunity to speak with you…” HE was the one who yelled at me, accused me of lying about the one and ONLY thing that he DID let me say, and wouldn’t allow me to explain anything about why I was bringing the battery back for a possible warranty claim. So, their response does not impress me at all and is disingenuous, at best. BUYER BEWARE if you do business here.