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February 2024 by Bob Herman
I must give a 10 to the staff I dealt with for the knowledge, friendliness and courteous manner
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February 2024 by Jessica Spickler
Quick service, nice cars. My first experience with them was picking up a one-way rental, then a few days later dropping off another. No issues either time. Convenient location.
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January 2024 by Ingrid Christensen
I rented the car for $277.38 and then when I got my e-receipt it was for $383.52. Not a good thing.
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December 2023 by Aixa Megret
Good experience with this rental. Got an suv instead of the economic I had requested but for the same price. Friendly staff at pick up. Would appreciate clearer instructions about tolls and EZ Pass but other than that, no further issues.
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October 2023 by Tanya Buck
Great service and vehicle received was awesome. Got a top of the line suburban for a road trip to our daughter’s wedding and couldn’t t have been happier with the entire experience!
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October 2023 by Jaebae Jaebae
David went over and beyond for me the minute I walked into Avis. This Avis location will always get my business as long as David is there. His customer service made my day. I hope he definitely get recognized for his service.
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October 2023 by CAMP TABOR
You will receive your Depozit in 10 days. After 1 month and 3 e-mail asking about The return Of The Depozit . You get The answer The car was damaged. Nobody inspected The car with me when i returned it. Not profesional at all.
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October 2023 by Michael Mahan
We love this Avis location and the staff. We always get a good car with no hassle at checkout and turn in and it is close to the house.
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August 2023 by Tina DePino
Worse place ever, first off the seats in the office look like they were left from last years hurricane, the man in the office can stop yawning and it not helpful what so ever, gave me a car and didn’t even show me which one out of the 5 exact same cars in the lot that it was. Car ended up having engine issues and having to exchange it in Tampa, cars are not clean and horrible customer service. Will not go back!
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July 2023 by Brianna Barnebee
The team here is great at trouble shooting. They’re very attentive, professional and friendly. I found out they’re privately owned (whereas other locations are owned by corporate) and you can tell that management really cares about their customers (and employees).
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July 2023 by Dmitry Berezhnoy
The choice of cars is disappointing. We weren't warned that early pick up incurs an extra charge unless you ask to adjust drop off time accordingly.
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June 2023 by Rachel Welch
Locally owned, highly recommend. David works with you and is a breath of fresh air compared to most rental car outlets. Great experience.
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May 2023 by Deano P.
Counter staff friendly. Confirmed that I could drop car at FBO parking lot without additional charge. Filled gas tank one block from FBO and then dropped at FBO who confirmed return with AvIs desk. Two days later get charged fees for drop at FBO and 5 gallons of gas. My standard practice to save all receipts and take video of vehicle and gas gauge pays off. Had to call and complain to get refund. Again confirmed no charge for FBO drop. Shouldn't have to spend an hour following up with bogus charges. But, if you rent from this location you should expect it 100%.
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May 2023 by Debbie Breeze
The young man that works in Naples is so nice & helpful. I've rented cars twice. I've received great cars. When I need another one, I'll rent from here.
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April 2023 by tfieldsksp
Our car got a flat tire. When roadside assistance was called, they advised it would be up to an hour and a half, THEN we would have to drive it back to the airport to exchange it. I contacted David at this location and told him the circumstances and he was MORE THAN WILLING to accommodate us and help us out. I’m so pleased with the courtesy and professionalism of this branch!