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November 2023 by Lisa Evancho
Not the least bit friendly OR helpful, but I guess, as the nation's largest carrier, they must feel that they no longer need to try hard to keep or earn a customer's business.
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November 2023 by Carlos Reyes
The worst contract or deal with this store… many hidden things under the contract’s be careful… double check before to do or sign it
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October 2023 by JMJ- MAC
Quan and Nick were exceptionally helpful with a complicated matter we needed fixed with our ATT account. Very patient and attentive. We were very pleased and will be back again.
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September 2023 by Anthony Ruiz
ALWAYS a Wonderful experience this AT&T! Excellent customer service and very knowledgeable to answer ones question. Major asset to this company and for other stores to follow these Associates way of doing and keeping business 100 percent running smoothly!
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August 2023 by Donna R Casto
Nick has been there for a couple years and did a great job helping with my iPhone 12 Pro Max battery issues! AT&T provided a $1,000 trade in towards an iPhone 14 Pro Max and it actually lowered my phone bill even with the remaining installments for my upgrade to additional storage! He’s also got a calm demeanor and helps ease any concerns you might be stressing about! Thanks Nick!
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September 2022 by Leidy Love Frye
I had the pleasure of working with Nick when I visited this store to upgrade my apple watch. He was very patient and helped me with my purchase and watch set up. I will be back soon to upgrade my phone this is now my AT&T store! Thanks Nick for making such a dreaded task much more enjoyable.
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September 2022 by Agripina Vogel
Nick, was great helped fix our account. The bill was real confusing and he cleared a lot up for us.
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August 2022 by Ana Maria Radu
Nick has done a fantastic job each time I needed plan changes, device upgrades and new purchases. Amazing customer service and super knowledgeable!
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April 2022 by Douglas Veres Jr
This is the best AT&T in Naples! Very professional and a pleasant experience. Heykel and Nick are great.
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March 2022 by Bradley H.
Nick is extremely professional; one of the most pleasurable people I have ever dealt with. My wife had lost her phone in Disney. Nick helped locate it & sent a signal to alert the people that found it to contact us. (The phone was returned to her in a couple days!) He saw that we could get a better plan for less money & helped us both upgrade our phones with their trade in program for a very reasonable cost. highly recommend this store & Nick.
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November 2021 by Sarah M.
Nick was very helpful. I wanted to trade in my old phone for a new one. Nick helped me save money and keep my old phone. He was by himself and a rush of people came in. Nick multitasked and took care of everyone's needs while also helping me set up my new phone. Shoutout to Nick!
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October 2021 by Linda R.
Worse AT&T store I have ever been to. They change employees very frequently and no one knows what they are doing. Stay clear.
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September 2021 by patrice price
Chris c was so knowledgeable and helpful!! He was engaging and was an exceptional representative. I will always go to that store and ask for him!!
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August 2021 by Patrice P.
I just had the greatest customer service experience ever. I went to the AT&T store on Logan Blvd and Chris C helped me upgrade my phone. He is an engaging young man and made the time I spent there so pleasant ! If I were still working I would have hired him on the spot!! Great job Chris!!
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July 2021 by ITSKAR BONKOR
I came in here today and Chris and Hector were very helpful today. I’ve never experienced customer service the way these two provided services today, I highly recommend this At&t store in specific. I’ve ported over numerous times. Héctor and Chris made it painless thanks guys
