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August 2023 by Mary Albanese
great customer serviceCalled the day after doctor ordered equipment. Representative came the next day. Very prompt service and the rep, Chris was terrific. Very kind, explained everything thoroughly and very professional. Nice to have a great customer service experience!
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July 2023 by Beth George
When I called to report a problem with my equipment, the repair person called when an hour and come within a few minutes after that. He was extremely nice and quickly found the issue and fixed it immediately. I've always been extremely happy with his service!
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July 2023 by Georgia Thomson
Very happy with the friendly competent service I received from Kevin today. It's nice to see someone that knows their job these days. I felt it was very productive and got supplies that I needed. Highly recommend!
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July 2023 by Lou Boling
We had a problem with our oxygen Machine and after I made a call the technician Jorge was there within half hour. The call center and this company are great. Very professional and polite. This company is amazing. Totally recommend them to anyone.
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July 2023 by April Ellis
The service tech was very kind and enjoyable to talk to. He checked out my oxygen machine also explained things that nobody has took the time to tell me before.
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June 2023 by Thomas Webber
Cheryl is the only person in the organization to try to help me replace my CPAP device destroyed during Hurricane Ian. She was also the only person in the office to even answer the phone. Despite emails to others in the firm and prescriptions from my doctor, nothing was forthcoming. Because of her caring, today I received my new device. Cheryl was completely thorough in explaining the device and the process. She is also friendly, yet professional. Please extend to her my heartfelt gratitude.
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June 2023 by Bill Biagioni
My experience so far has been excellent!, from the phone communications to picking up my CPAP machine! Laura was friendly , professional and covered all aspects pf my new CPAP unit!.
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June 2023 by Viki Abiba
Cheryl was great. Definitely knew her stuff. Glad I had her answer and explain all my questions. She's a keeper!
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April 2023 by Sharon Bradley
Tech was very helpful and knowledgeable. Made sure my son & I understood how everything worked
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April 2023 by Chad Furman
Very attentive and professional. First time ever using Sleep Apnea equipment here and they explained to me what my condition is and why its so important to use this CPAP machine. In addition, they walked me through how to easily use and care for the machine over time. It was very apparent that they were very knowledgeable about their services, but they also genuinely care about the customers.
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April 2023 by Martha Barcenas
I was really happy with the service Christopher gave my mom today. Excellent service.
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March 2023 by steve gold
We had an outstanding experience today as a result of a visit from Chris Gonzalez. He was incredibly professional and very patient with my wife in explaining the use of the Oxygen equipment as well the maintenance and took his time to thoroughly review and explain the use of the machine and portable tanks. We are still awaiting the portable machine and understood the great demand currently and Chris explained that as soon as they were available we would be able to obtain that device. I’m so grateful that Alliance was able to send such an amazing individual to our home and we were very impressed and appreciative of him. This is our first experience with the need and use of Oxygen and at this point I’m very happy we are utilizing Alliance and very pleased we had Chris to help us with this new experience.He was awesome!
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March 2023 by Errol Flynn
Chris did his usual great job once he got here, but the company was not good at getting this set up, and several times I was placed on "short holds" of 8 to 12 minutes. I'm not real happy with Adapt Health. Thank you.
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January 2023 by Mary Ellen Clayman
The respiratory therapist was unbelievable ! Best education I have ever received. She is brilliant !Thank you.James C
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January 2023 by Sharon Barber
Very impressed. Called in advanced, sent a confirmation text and arrived on time Jorge was very thorough and helpful. He answered my questions and was knowledgeable and informative. He had never had a visit before to service my equipment, and I was very happy.