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“I want to make a review because I am very satisfied with the excellent service and spectacular treatment of the entire group. I am from the Hispanic community and despite the English barrier, everyone knows how to provide good service so that the client leaves satisfied and with everything resolved. He urged the Hispanic community that if they need to do any printing, photocopying service and take it from English to Spanish, do not hesitate to go here, to this UPS. Grateful Iris Ivon”
“I walked in and Manny took care of me right away. I drove over to this location because the guy at the plant city location is so nasty and rude. Definitely recommend this location and well worth the extra time to be treated like a human lol. Thanks so Much Manny.”
“This is now my preferred ups store.
Everyone is helpful and kind.
Stay away from ups on county line, it's gone downhill from the customer service to the prices.”
“Kyle was very helpful in assisting me with my return package. He made it so easy and quick and I really appreciate his service! Highly recommend this location and Kyle for all your UPS needs!”
“Amazing customer service! The ladies are very sweet & efficient! I was struggle carrying my package and my baby in his car seat and Sarah went out of her way to open the door and assist me before I even entered the store! Best UPS in Florida!!! I highly recommend coming here!!”
“My experience since I’ve been coming here have been awesome and great. The employees are very respectful, nice and helpful. The greatest customer service ever. Mr. Jon who works at Bartow such an awesome guy very professional and makes the time you have with him go by smooth. Look for Jon he’s awesome”
“Have to give this place a five star for bad service, bad attitude employee. The franchise is better some else not here. Should have look at all the bad reviews before I drop in here. Never again at this place ??”
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“You have the most amazing crew who works in your store. After over 4 times within a week of visiting this store, on Sheppard Rd. Lakeland FL., totally stressed. From having issues with a fax not being received and paperwork not being filled out correctly. I received an under your wing approach totally helping me to the end.Watching everyone who walked in or were even outside the store coming in, being help to the upmost! This is true customer courtesy and service. You don't see everyday! Thank you so much!”