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August 2024 by Scott Nameth
Great customer service! Didn’t have the used tire I was looking for but hooked me up with a new tire for less than $100 installed. It’s not to find a place that’s not trying to rip you off and provide honest work. I will be back thank you so much for great fast service!
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August 2024 by Daniel York
These guys were incredible I was having a bad day and my tire went flat due to a small leak l. They took my problem and resolved it immediately I am so thankful
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August 2024 by Brittney Geisler
THIS BUSINESS ISNT PROPERLY INSURED AND THEY DONT GUARENTEE THEIR WORK!!!
Like another review on this page the mechanic Jimmi did shoddy work and the shop won't correct it.
Jimmi did work on my disabled veteran father's Jeep Gladiator, it is now at the dealership for 10k in repairs because a tensioner was installed upside down causing the timing belt to fail.
At fist the owner was cooperative in conversation, but now he won't return my calls, he hasn't sent me any of my father's invoices, he provided me insurance that doesn't cover his work, he hasn't gone to look at the Jeep, the owners not a mechanic and refuses to look into the mistake.
About 2 months ago I forwarded the owner an email from the dealership detailing the result of his mechanics work and nothing has been done, my dad is still making payments on a jeep he can't drive because of this shop.
I'll post pictures of the install. Todd, please call and make this right. I'll keep this review updated.
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August 2024 by William Story
Amazing service, polite and helped out straight away, only needed a tire fitting to a alloy wheel and it was done balanced and sorted straight away, these are the good guys!
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May 2024 by Alexandra Rios-Rivera
I’ve had work done from one of the workers named Jimmi, however when he provided services to my dad’s truck, I’m highly disappointed. We haven’t heard from Jimmi since January ! Despite texts from myself and dad, we picked up his truck from this shop where he completed the work.
The truck was damaged in transport to the shop. Jimmi assured us this would be fixed, since it was through his AAA. The last text we received from Jimmi was letting us know he received an insurance check to fix the truck.
We’ve had issues of him being unreliable, not following through with what he said, and now I have a damaged truck that he assured would be fixed. This all started in November 2023, 6 months later he’s never reached back out.
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September 2023 by bernie wagner
Nice place
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June 2023 by Monique Vann
Purchased a Lexus car from this dealership today! great service and vehicle. I will be back! happy to support small businesses..
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May 2023 by Sammy Reay
Just bought a new truck from them. Very happy will be buying more cars and trucks from them in the future great place great Service. great people!!!
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September 2022 by Ziontech Network
stay away from this place , you'll pay double for your car
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June 2022 by Henry Harrington
Our second truck! Great all around experience, very up front about everything. Didn't try to hide things and lie like other dealers, we were grateful since we drove quite a bit to get there since there were not any dealers in our area with the truck we were looking for or in as good shape as the one we found at TD Trucks. Thanks again!
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April 2022 by Conica Mcelyea
Coming to this dealership has been the demise of our lives. We purchased a 2017 Nissan titan XD and it has been the worst decision of our lives. Not only is this truck probably the biggest hunk of junk I've ever seen, but it took TD trucks 4 months to pay off our trade in which in return messed with our credit. (When they sold our trade in not even a week later) It also took 6 months for them to transfer the tag and registration which left us driving around illegally for that time. We have spent over $10,000 on fixing this truck and it is still not drivable. Td trucks has done nothing for us to help us or make this situation better. The only advice Tod could give me was to get another loan, tell them I'm trading the truck in and then in return don't actually trade the truck in. Just let them come repo it (because thats what we want on our record ??♀️) This business literally does not care that this has ruined our lives and put us in $43,000 worth of debt because at this point we can't get another loan and we are screwed. I am losing my own business because of it. I would not recommend anyone purchasing from this dealership as they are not honest and they could care less what their vehicles do to disrupt a person's life.
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July 2021 by isaac Williamson
Good service, very nice people. Helped me every step of the way and actually had conversations with you. Unlike most dealerships that just want to talk business..
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June 2021 by Bryan C.
Never ever buy a vehicle from this dealership, they Are frauds. I recently bought form them what appeared to be a legitimate Ford F450 king ranch. The engine looked absolutely spotless and had no dirt on it, they pressure wash the heck out of this vehicle when I called to say I was coming in to test drive and wanted to check availability, they covered up known issues . Under the laws of merchantability they are required to know and positively represent a vehicle as it is placarded to bear the rights of said vehicle per the manufacture. Such as my F450 is and was told to me to be a true f450, not the case after being inspected by Ford. I bought my vehicle and on the first trip I broke down three days after purchase. The head gasket was cracked, the upper and lower oil pans were leaking heavily and so bad it was filling up with a candle wax smell and diesel oil burning smell that was nauseating inside the truck at stop lights if you didn't have cabin only air circulation on. I had my vehicle towed to Prestige Ford in mount dora where upon the initial inspection and 10147.89 work order , it was found this truck had 6 broken exhaust manifold bolts, cracked exhaust manifold, cracked oil cooler , burnt out taillight and reverse light and one side of the center brake light, blown upper and lower oil pan seals, bad filters for air, oil and fuel, bad oil with metal in it , a cracked coolant tank and broken hoses, bad shocks, a bent front left wheel, and both hub seals were shot on the front axles causing heavy vibration while driving. The hood latch that was the sensor for the remote start was broken, the windshield washer nozzles did not work and were missing hose, and the steering damper was and still is cracked and faulty. All this was a saddening and frustrating phone call to get from Matt at prestige and brian Davis and my advisor Tee. Prestige also notified me Upon inspection by the Ford technician this was and is not a true F450 and that the entire rear end is that off a 250/350 and the gear ratio of rear diff is not the correct gear ratio of a F450. The vin matches but the components of the rear are not such of a true f450. I made it clear when I bought this vehicle to them I needed it for commercial hauling. I truly thought I was buying a F450 fx4 king ranch. I thought I'd have a vehicle that can tow 17k lbs when now infact I can't haul more than 10250. Let alone I cannot register it for commercial purposes because i cannot use it to do what I needed for . I bought the truck December 28 2020, it sat in the shop for the entire month of February at prestige Ford waiting on parts and repairs and I just finally got my vehicle back from prestige on March 19 from Ford and it still sadly is not correct because the repairs this truck need beyond the 10147 I've already paid to Ford and the 29k I paid for the truck have depleted my savings . I urge you to steer clear of this fraudulent Delarrship that will cover up or clean a vehicle to hide the problems it has, my vehicle broke down 3 days after purchase driving at 67 mph on the interstate. When I came in to discuss the findings with the paperwork form Ford I was threatened and beyond rudely talked to by the owner who told me too bad all sales final you're not our problem. I am a disabled veteran who served our country, honorably discharged and was injured while serving our great nation, I was taken advantage of by this Delarrship and urge you to stay far away from river buying form them . Such as when I made my comment on a previous post they deleted to post to hide my comments warning others based off my experience. Currently it's now been 7 months since I bought the truck and it's still inoperable because more and more problems keep arrivingz I bought the truck form these scam artists for 29,000 the weeks later had to invest $9147.67 at prestige Ford and it still is not running right . On 6/21 I dropped my truck off after having it towed form my house to Gary yeoman Ford in Daytona for which will be yet another bill to entirely replace with a
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March 2021 by B J
I had a great time buying my new truck. They fixed little things on it that normally dealerships tell you they don’t care. Michelle was a great sales person. She actually brought the truck to me. I would recommend this dealership to any of my friends and family members. Thanks for all you help.
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February 2021 by Trinity Prescott
NEVER BUY A VEHICLE FROM HERE. They have totally screwed me. I bought a truck back in October and the truck was listed at 18,991 and I put 10,000 grand down on this truck and it’s gave me nothing but problems and no one has helped me at all. I took it to chevy (like Michelle from the TD truck place told me to do and send a repair order) and they said it’s at least 5000 grand in total to fix. I have two leaks, two bad injectors, and twisted fuel lines. And no one got back to me when I took it to Chevy like they asked and sent the repair order. You can’t tell me they didn’t sell me a lemon and just ran with my money. I haven’t got to drive this truck in 4 months. Paying payments and insurance and can’t even drive it.
