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August 2024 by Angel Taylor
I stopped going here because of the inconsistency in service and pricing. The pricing is not straightforward and they will nickel and dime you for every single thing.
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August 2024 by Alicia Byrd
Everytime I've been here I've been charged a different price for the same service. I keep my receipts because the price is literally whatever they make up that day.
Today I went in & got a color change (no pedicure) on my feet & a manicure with gel. No acrylics or tips or anything on my hands. I paid $71. $71 to change colors on my feet (from white to white) and hands. I will never go back or recommend. The guy began ringing me up, told her I didn't get a Pedi etc but yet she charged me the same price.
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January 2024 by Kathy Fitzgerald
I won’t go anywhere else. I’ve enjoyed going here for years.
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January 2024 by Melissa Aguirre
Best place I've been to!
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August 2023 by Chinika Hayes
Would not service me because I’m black
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August 2023 by Donna Ardito
I went on a Thurs at 1pm. Not busy at all. I had requested a regular manicure. I sat with Lily. She didn’t talk much but she was quick. I really liked the job she did although I probably could’ve used another coat of polish. She left it up to me and I thought 2 was enough. ?♀️ I’ll pick another color next time.Anyway, I had a very good experience.Service: Manicure
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July 2023 by Maserati Wade
I have been going for years. Susan is the best. Absolutely amazing.Services: Pedicure
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May 2023 by Annie M.
Worst place ever they treated me horrible I asked for a refund and the lady yelled at me and my dad and my 2 year old son ... disgusting people
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May 2023 by Myra Johnson
Star Nails is my favorite place to go for a quality pedicure and manicure.
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May 2023 by Laurie Lynne
I ? this place. Friendly, relaxing, never have a bad nail day again. Thank you ☺️Services: Pedicure
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April 2023 by Dee M.
I've gone here on and off for a few years, and its never been high end, but it was at least adequate services provided. However, I recently went for a mani pedi and both were awful. She hurt me so many times (knicking my cuticles, getting me with the drill etc) that I won't be back. This is supposed to be a spa service, not worse than going to the dentist. This seems to be a growing trend - nail salons charging poor and giving terrible service because they want to rush through. I have changed nail salons 3 times in 6 months and have decided its the area - I will be going towards Lake Mary or Orlando from now on. I had to do the same thing with a primary care physician, and now I'm very happy with my Clermont doctors. I am not super picky and I don't complain, but I refuse to put up with paying high prices and getting terrible customer service.
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March 2023 by C. H.
I‘ve been to this establishment a handful of times. Today, yet again, after making an appointment, I was unable to be seen at my appointment time. This is the second time this has happened. This spa will no longer get my business! It’s frustrating when you make an appointment and then you sit and wait there without even giving a heads up that they’re running behind. How long is someone expected to wait when they’ve make an appointment?
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March 2023 by Jeanie Lombardi
Modern, clean, no fumes! ! ! Excellent pedicure and massage chairs and safe from fungus because they change out disposable liners each and every time. It's the only place I'll dip my toe.
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February 2023 by Taylor Murphy
Little frustrated with the customer service here. I specifically requested a certain tech for an appointment I made 1 week ahead of time. I get there for first morning appointment and someone is sitting in my nail tech's chair. She bumped me to a random technician so she could help this woman instead. While I was there, a woman came in for a waxing appointment she made with a certain person. She gets there, and that person is not even there. She complained this has happened multiple times. Obviously this salon doesn't care about appointments, so don't be surprised if you have to wait an hour or don't get the person you made an appointment with.
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September 2022 by Laurie Harper
This is my first time here. Sonny did my pedicure. This has been a wonderful experience. One of the best I've had. He is gentle, articulate and friendly.I will absolutely be back!Service: Pedicure