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April 2024 by Paula T.
Appointment with James in Kitchen Design at 10:00. He arrived at 10:10 and seemed annoyed that I was even there. Helped people that walked up, took phone calls, and basically did searches online for what I was wanting. Made no effort to find something that would work and the countertop? Unavailable. Faucet on display in store? Unavailable. Sink with configuration needed? Unavailable. Paid $120 for measurements and husband came in and requested refund from manager. James could have cared less and to basically turn the business away from a kitchen remodel? Pretty much sums up the whole experience. James I hope you find a job you like because you miserably incompetent at that one.
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March 2024 by Virginia Stucky
This review is just a word of warning for potential customers of Lowe's especially the one in Mount Dora Florida but actually Lowe's in general. We purchased over $4,000 worth of appliances and carpet at Lowe's. When they delivered the stove refrigerator and dishwasher, we found that the refrigerator did not measure up to what we had thought it would when we saw it in the store. It had been 4 days since the refrigerator had been installed and we wanted to return it and upgrade to a more expensive model. We called Lowe's to find out what the steps were that we needed to take. At this time we were told we were over the limit to return it. We were informed that from the time the refrigerator was delivered we only had 48 hours to return it. If we had purchased it with a Lowe's credit card we would have had 30 days in which to return it but because we paid for it in a different manner we only had 48 hours and we were told we could not return it. So beware of how you pay for your items at Lowe's. They want you to do it with their credit card. We are very disappointed in Lowe's and the fact that they would not work with us nor did they make it clear what the restrictions would be for returning the refrigerator. We were also extremely disappointed in the installation company that came to install the dishwasher. The man who came to do it could not speak English well at all and made communication almost impossible for any explanations of questions that we had. He was also very close to rude and had no skills whatsoever in dealing with the public. Hopefully someone reading this will be spared what we are now experiencing, having a refrigerator that we are not happy with and the installation of a dishwasher that was extremely uncomfortable and totally unprofessional.
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March 2024 by Cyborg 2105
Clean store
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March 2024 by Michael Maudlin
I went to buy a board for my floorboard fence and they could not cut it because the saw has been down for over a week. A week. Really?
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March 2024 by Michael Dias (Mad76)
If you need specific parts, you can not find them in these big stores. Overall, the place is very good.
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February 2024 by K Fly
Do not use this place for blinds. The blinds we ordered we not cheap, the person who measured our house did not seem to know what they were doing. They don’t give you the measurements you pay for either so you’re forced to buy their blinds. The blinds we got were cut crooked and look awful. The person who works in the blind department cutting blinds is lazy and doesn’t care to help. Just stay away from this lowes for blinds.
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December 2023 by Jacob
Doete (hope thats spelled right) made my visit quick and provided some of the most attentive customer service I have ever received. He helped me figure out what I needed and had me out the door before I even knew what was happening.
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December 2023 by Terry Barnett
They have what I need most of the time. But I hate that I have to go hunt down somebody to help me. This is starting to feel like walmart... I know I am also checking myself out as well.
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December 2023 by Austin Wright
Not bad but doesn't have Mexicans outside can hire like home depot. Other then that it's ok
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November 2023 by Lucas Boo
I've been shopping at Lowes for many years, very polite people. Today I had the pleasure of being seen by Andy, with a lot of education and preparation, he helped me without hesitation. thank you.
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October 2023 by Joanne Dubach
Talked me into getting a credit card that can not be paid. The instructions that arrived with the card gave me 2 options of paying credit card with the credit card that arrived in the mail and neither of them work. I downloaded an app and then went online. Neither worked. The app doesn’t even let you access your credit card UNLESS you are trying to use it to spend money. But it doesn’t give you an option to pay. The website’s payment services aren’t working. Tried the chat which directed me to the website that’s not working.If you demand ppl pay their credit cards on time, you better have some working payment options. It’s gotta be illegal
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October 2023 by Amanda Matlock
Needed help deciding which type of paint to use on my wood deck. The gentleman at the paint counter was very helpful. And check out was quick cashier friendly good experience.
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October 2023 by Dannielle Withall
Chris was working near aisle 3 and was extremely helpful in helping me find a lock. I had a unique problem that he helped me brainstorm solutions for, and he was very patient and didn't give up until we found a solution that worked. Thank you Chris!
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September 2023 by Lawrence C.
Great job Bob and the manager! They both spent 10-15min solving the problem! Bob you rock man! Will return....
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August 2023 by Rodney LeMond Sr
I placed an order for the Sabre Driveway alert. The price was right, and the item was what I expected. It was delivered on time without damage. I like the range, I positioned the motion sensor at my gate that is more than 200 feet from the receiver and it works great. I am satisfied with my purchase. Also the receiver has various alert tones, and a volume setting.