Shell offers a clean environment with a small interior and enough functional pumps, making it suitable for gas needs when not busy. However, customers have experienced issues with payment at the pump, including glitches and lock-ins on cards. Many pumps were reported as non-functional, leading to frustrations with the staff's lack of urgency in addressing concerns. Additionally, there have been issues with incorrect charges requiring administrative attention, indicating a need for better customer service and operational reliability. Overall, while the location has potential, there are significant areas for improvement.
Paying at the pump is weird. The pump locks in your card, and the prompts on the screen glitches are weird, but inside clerk is chill and place looks clean.
September 2023
Quick service, nice employee, Good quick on the go bites.
July 2023
80% of the pumps weren't working from outside ... had to go inside and the agent inside didn't care .. I asked him about it .. he says he needs to make a call about it and at no point did he do that...
