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March 2024 by Francelene Hernandez
Owner was very dishonest and not transparent. They lied about the price and told me one thing and charge me for something else. Opposite of what they quoted me for. I am very disappointed and Iwould never rent from them again specifically at this Penske in Miramar. They have no knowledge of hospitality and no customer support. Run and do not go there. Again very disappointed
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November 2023 by Julio Contreras
Very disappointed the truck that rented broke down in I-95 at 3:30 pm and they not responded until 10:45 pm that's the time they pick me up they mechanic do not respond to my call
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August 2023 by I god Jordan
GreAt customer services
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April 2023 by Ruby Ozretic
Can't say enough to praise this Penske location. They went above and beyond to assist me.Amazing team: Marianne, Louis and Paul.Trucks are clean and in perfect conditions.By far Penske is the best truck rental in the market.Their people makes the difference.Thanks
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March 2023 by Makenzie Mignemi
Highly recommend renting from this place! Me and my bf had a much better experience here than previously with U-Haul (can’t speak for all locations but definitely this one). Paul is the best! He was super informative and even helped us save some money. The truck was clean and smell-free. If we ever need to rent again, we’re definitely coming back here. Thanks so much Paul for all your help!
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March 2023 by nikki barry
Never rent from this place. incompetent people work here. i am currently stuck in seattle bc the guy who took my weekly payment clearly doesn’t know how to do his job & charged me twice. Which sure mistakes happen but when that mistake costs the customer over $3000 the least you can do is own up to the mistake.
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September 2022 by Chris Fisher
Richard came through at the 11th hour when Uhaul disregarded my reservation that I put in a month prior. I really appreciate the service provided and how he went above and beyond.
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July 2022 by matthew toledo
They say “At Penske, we guarantee that the vehicle you reserved, or an equivalent or larger vehicle, will be available at the time and location you selected.” Well I guess that is only true when they want it to be. Reserved a truck on Thursday and was scheduled to pick up on Saturday. After inconveniencing others to help me move, I went to pick up the truck and was advised they don’t have any trucks and over booked multiple customers. They need to remove this quote from their emails if they can’t back it up. This was no fault of the gentleman behind the counter. He was very apologetic and professional but as a company it is sad that this is how you run a business.
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December 2021 by Timofey Kreyndlin
The trucks are very well maintained, clean, newer and reliable. However, needed to rent a truck on two occasions and both times first attempts were responded by a gentleman named Mark who both times stayed that there were on trucks available "in the entire region". However got trucks both times when handled by other booking agents.
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August 2021 by Dave W.
Best Penske Dealer I've ever been to. He was extremely knowledgeable, and was thorough, but fair in the check in process. Had a hard time finding diesel, and he was able to direct me perfectly, and also forgot the key when I turned in the truck. He didn't Ding me for being late. I wish all rental places were that.
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May 2021 by Eric Anders
Richard is great. He is all ways there to help with issues.
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November 2020 by Mr Williams
Great prices
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October 2020 by Eder Arellano I
Best place to rent trucks for moving. Don't go anywhere else. Much better than U-haul. Mike will take good care of you. Tell him I sent you.
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September 2020 by Beatriz Londono
It's good
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August 2020 by Sharon Berry
Manager very helpful!