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June 2024 by Alexis Mack
By far the worst brand I’ve ever been to. There are no tellers and the 4 bankers that do service that branch are dismissive and do not want to assist.
DO NOT WASTE YOUR TIME GOING TO THIS BRANCH!!!
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May 2024 by Jessica Sanchez
Waste of time. They cannot even accept deposits. Something simple like that. Useless. I waited for over 10 min without even a Hello just to hear that they cannot help me.
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May 2024 by Mirla Kalin
I recently opened a new account at Chase and am pleased to share my positive experience. Despite some negative comments I had read about the facility, I was pleased to find that the exceptional customer service I received was in line with the high standards I had expected. Andres Garcia, the representative I interacted with, was very professional and knowledgeable, and provided excellent guidance and recommendations. I was impressed with the efficiency and convenience they offer with the automated system. Overall, I would highly recommend this branch to anyone looking for a positive banking experience.
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January 2024 by vanessa blanco
I think the goal of this branch is to do not help people. Is crazy.
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November 2023 by Jack Limoza
This branch might as well be closed. Walked in for help with opening a new checking account. Needless to say the branch was empty but rep insisted that we schedule an appointment online.
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October 2023 by G M
This branch might as well be closed. Walked in for help with opening a new checking account. Needless to say the branch was empty but rep insisted that we schedule an appointment online.
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June 2023 by Rene Carcamo
This place is terrible no tellers, people sitting around doing nothing, no customers the tellers are in the back weirdest bank I have ever been to.
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June 2023 by A A
The best bank ever! Many thanks to Mr.Diego!
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June 2023 by Walter Hernandez
They got no money!!
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April 2023 by K M
A bank…with no teller… with no coins. Yup, you heard right: A BANK. It’s a joke is what it is. Makes me question being a Chase customer after this buffoonery.
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August 2022 by Nancy F.
Be careful, when offered a balance transfer promotion. I was clearly a victim of a "Bait and Switch" scheme. While attending other banking needs, the Bank Rep clearly stated they were offering a "Zero" balance transfer credit card, with "NO TRANSFER FEES". So much for my expectation of honest banking practice for a customer of 20 years+!!!! After receiving the promotion-I was advised the Maximum transfer amount allowed is $15,000 (which I was advised I had been approved for far more) and there was in fact a 3% transfer fee- higher than other offers I had received at other financial institutes. Be careful in reading the disclosure when applying for a balance transfer offer-due to their banking staff being deceptive in the application process. I guess it's time for me to do my banking elsewhere!!!!!!!
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August 2022 by Abdulmajeed Alqassem
The best bank ever! Many thanks to Mr.Diego!
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July 2022 by Ryan Saladeen
Very poor service. Walked in to the office, absolutely no customers inside, asked for walk in service and was told they do not take walk in customers and that the next availability would be next week to schedule an appointment. The employees are just sitting there, on Google, not doing anything at all. Wish I had that kind of job where you do nothing all day but still get paid.
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June 2022 by Julian E Castaneda
No teller???
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April 2022 by Javier Pestana
Came in to deposit a check for rent. Asked the associate how long it would take to become available because if not I would cash it due to urgency. She said 2-3 days and once deposited surprise surprise I won’t have the money for 10 days absolutely ridiculous lack of knowledge from the associate. Yoli Valdivia tried to help and fix the associates blunder but it was too late, and the associate ran off to somewhere in the back.
