Went inside to change my account type because they started charging me fees. Three people at the front desk doing nothing, yet told me to make an appointment, that the banker just started working. Will be closing all my accounts with them and going to TD Bank
February 2024
needed document notarized rep looked for excuses not to do it. Never go into to the bank but the one time i go in (in years the are usless)
February 2024
So bad than even the customer service rep and the manager said I understand if you go to Chase. The best marketing tool other banks have is just how horrible BOFA is.
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