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March 2024 by Jennifer Rosa
Kloe was amazing and very helpful. Sold me on a beautiful ring that I was not even looking for.
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March 2024 by Georgianna Ingram
Kelsey was amazing !!! The best rep we have ever experienced by far she was very caring and expert level rep she assisted us and spoke to us as soon as we walked in ! Will definitely be continuing business JUST because of her !
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December 2023 by Zach Simpson
Shopped all over town and online for the perfect piece and Zales, Destin had just what we were looking for. Tanya the store manager has a wonderful team. Toni made the purchase very smooth and answered all the questions we had. Kathy was very energetic and welcoming when it was time for pickup and made sure we had the correct information and products for up keep of our jewelry. Thank you to all the staff at Zales. Highly recommend!-Molly & Zach
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December 2023 by MCE MCE
Rude customer service. Don't even greet you. Stare you dead in the eyes and don't greet you. Everyone who came in behind me was greeted and told specials. Which leads me to believe it was some other issues they must have had with me. Look like your bothering them to even come inside to look around. I had full intentions to make a purchase but with that rudeness they have I would never spend my money here. Jewelry over priced and low quality anyways. Starter jewelry I would only purchase for my kids.
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December 2023 by fixdoflip
Today I went in with my ring that was way to big but Kelsey was able to get me down to the perfect size. Also she assisted me with picking out my sister an awesome going away military gift. Thank you kelsey!!!!
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December 2023 by Rebeca Rivera
I recently lost a sentimental gold necklace with a diamond solitaire that my dad gave to me when I was five years old. It was such a disappointment. When I explained my sad story to Toni, she went out of her way to help me pick out a new diamond and chain. I learned so much. It’s so beautiful! Toni was so attentive and kept me informed during the process. I couldn’t have asked for a better experience. Thank you again, Toni! You’re a gem!!
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December 2023 by Arlene Lourie
My husband and I have been coming here for about 6 years and have purchased several small pieces. On 10/31 we took several pieces in to see which were real. While Tanya was doing that we discussed a ring that we wanted to create for me for our 10th wedding anniversary and my 70th birthday. I explained what I was looking for and she told me there would be a diamond show the following week. We were also having a stone reset from a ring to a pendant. When we went to the show she a had a couple of stones for me to pick from, one was perfect and she already had picked it! The guys for the diamond show created the ring setting and they had the perfect band to go with it. They also created a new setting for the pendant. In 2 hours both pieces were ready and they are beautiful!! Tanya is the best because she listened to what I said! I thank her very much and the gentleman from Dana's as well.Arlene L
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October 2023 by Jeannette Houston
This location is awesome, all associates are very nice and knowledgeable. This store never disappoints. I would rather drive 30-45 mins to this location than 5 mins to my local store.
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October 2023 by Brandon Long
Great service by Toni! She was awesome. No pressure sales tactic!!! We will be back to make another purchase from her.
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September 2023 by Hassan Hills
It’s always a plus when you are given great customer service and an excellent price when shopping at zales. I must say Lisa is by far the best in the business. Been shopping with Lisa for over 2 years and always leave satisfied and complete.
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September 2023 by Hanna De Paula
After all the experiences I’ve had with Zales this location is the absolute best! The staff here made us feel at home, especially with Ms. Lisa! She was extremely patient with my fiancé and I while looking for wedding bands. She truly made this experience all about us. Thank you for making this experience such a breeze for us!!!
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September 2023 by Dallise Elliott
Eric was very welcoming, with a great personality. Found some beautiful 14k sapphire earrings on sale. Can’t wait to shop at this location again.
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August 2023 by Gwen Hornsby
Kloe at Zales in Miramar Beach was an absolute gem. My ring lost a small diamond on the band and I went in to replace it and she took lots of time to help me find my original receipt from 9 years previous to see if we had purchased the insurance. We did but I wouldn’t have known that unless Kloe had done all the research she did. Thank you Khloe and Zales… my ring looks brand new. Gwen H
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August 2023 by Unique Allen
We had Chloe help us look at engagement rings and she was so friendly and personable. She was patient with all of the rings we wanted to try on and even took the time to clean my moms rings while we were there. I appreciate all of the genuine help and time given!
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August 2023 by Cris Strother
I’ve been shopping at this Zales outlet for years and it’s always a pleasure when Toni is there to help me. Toni always give me the best service when I go in! She’s one of the reasons I always come back. Friendly service, very informative, and helpful when I’m looking at new pieces. You have a customer for life!
