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August 2024 by Jonathan Gallen
Incompetent people kept me in the store for 6 hours and were never able to get the internet I purchased for my business to work. This is an authorized dealer. I do not recommend doing anything here. It's better to go to the store in Destin, which is 7 miles further, and they can actually help you. A complete waste of time, and the only thing they say is that the people on the other end of the phone are incompetent.
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August 2024 by Jarrad Rikal
Did a great job! Greg had me fixed up in no time. By far the best service I’ve ever had at a Verizon store.
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August 2024 by tracey blanton
We entered the store and one other customer was there and an associate was working with him. The staff member greeted us and asked what they could do for us. We stated our problem and he repeated it and went back to assisting the customer with whom he was was working. There were apparently 2 other staff members in the store. One sitting in a chair and one in the back. We waited 12 minutes without being further acknowledged. After 12 minutes the only staff member working went to the back to tell another associate that there were customers out front. Minutes later we were finally assisted with our problem.
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November 2023 by Michael Tovrea
Awesome customer service. Fixed the issue in no time.
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October 2023 by Evan Welch
Mason helped me out tremendously. He helped me get switched over to my iPhone 15 & was informative throughout the whole process. Good dude, with great customer service skills! Thank you.
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September 2023 by Víctor Pacheco
the people who work there are nice
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September 2023 by Blane Parks
Young man in the store was very helpful.
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December 2022 by Leah O'Hara
Pedro is amazing. So patient and got my phone working. Clean office, great deals and wonderful customer service. Thank you
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December 2022 by A E (Polity)
To start with, he slammed my account (wireless industry jargon for screwing someone over). With features I explicitly said I don’t want. Then he manages to mess up my business line so bad, I had to call customer care and spend nearly 5 hours to get this simple issue resolved. His name is Pedro or something. Absolutely the worst service I’ve ever had.
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December 2022 by A E
To start with, he slammed my account (wireless industry jargon for screwing someone over). With features I explicitly said I don’t want. Then he manages to mess up my business line so bad, I had to call customer care and spend nearly 5 hours to get this simple issue resolved. His name is Pedro or something. Absolutely the worst service I’ve ever had.
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September 2022 by Anthony Todd
Full service/excellent experience
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September 2022 by Bernie McClenny
Very helpful and friendly service.
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September 2022 by Carol Hartloff
Long wait to speak with clerk. She did good job!
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September 2022 by A. Butler
Very personalized and complete service.
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September 2022 by Chris Kinsey
Extremely helpful. Went above and beyond to take care of me even though I wasn't a Verizon customer. Thanks
