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August 2024 by jessica
Terrible experience. I was looking at some clothes in a corner and one specific employee very rudely told me that they were working in that section and I could not be there. After I already apologized and told her I didn’t know, she continued to tell me how I can’t be there and I need to leave VERY rudely. When I came back half an hour later, they were done working on that section so I started looking around. That same employee started talking to a coworker around a bunch of customers getting mad about how somebody put a shirt back in the wrong place and said she “f hate when people do this” really loudly in an annoyed tone. 0/10 experience and will not be returning
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August 2024 by breanna w
the workers were rude, unwelcoming and judgmental. when you walk in they don’t even greet you or smile. the whole time i was shopping they were talking bad about customers that left and gossiping about god knows what. when i checked out all of the workers were behind the counter and were too busy gossiping to realize i was there. the girl with the brown hair finally turned around- didn’t even say hello or anything. she was talking to her coworkers the entire time. she didn’t even look at me once. very rude and unpleasant
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June 2024 by amber pair
We drove 1.5 hours to Destin to visit this store as it’s the closest location to us. When we arrived at about 2:30pm, there was a note on the door that said they were closed for break and would open in an hour. No problem, we had time and went to several other stores to burn an hour. We returned to the store at 3:30pm, picked up at least 10 items to take to the dressing room to get started trying on, only to be told the dressing rooms were going to be closed for ANOTHER hour for another break. Unfortunately, we had to get back on the road and could not wait yet another hour. When asked, the cashier mentioned she was working alone so she couldn’t open a room…mind you she was helping NOBODY! I asked the cashier if there was anything we could do to try them on…leave our bags at the desk, take one item at a time, she could count our items and we’d make sure we brought them all back, we’d put them all away, literally anything as we’d driven so far and waited an hour already. I understand staffing is a struggle right now, but why not have staff break at the SAME TIME, so your store only loses sales for 1 hour?! Why not allow the cashier to open dressing rooms when she’s doing nothing? Where is the store manager to cover breaks and open dressing rooms if that’s what’s needed? Highly disappointed in this visit/location.
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May 2024 by Carly Copeland Prince
Terrible experience. Was not spoken one word to when I entered, shopped, or left. Worker said “excuse me” while I was shopping because I was in his way, then proceeded to stand behind the counter blatantly on his phone.
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February 2024 by Oshane Morrison- Baskie
If ur store closes at 9 why is the door already closed at 7 while employees stand around pretending not to notice u lol hilarious if u ask me …
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January 2024 by Kenzie Busillo
management is amazing
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May 2023 by Martin Austin
Kyle was the person that helped me when I got to the register and he made sure that everything I had was taken care of. He informed me on the member program that PacSun has and I became a member super easily and quickly. He was great and I will definitely be back to visit.
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May 2023 by Daniel Austin
Kyle was the person that helped me when I got to the register and he made sure that everything I had was taken care of. He informed me on the member program that PacSun has and I became a member super easily and quickly. He was great and I will definitely be back to visit.
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December 2022 by Phil M
Here at 6 pm , hours online says 8pm. Employees inside walking around, door locked. No hours on door as you can see. This place is run down. Clothes everywhere
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December 2022 by Emma Leavins
They locked the doers at 6 today and they close at 8 and there is a worker in there that looked up at me then looked back down at her phone. Also the dressing rooms are never open. This place is garbage!
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August 2022 by Steve Hartsock
Great clothing.
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August 2022 by Anonymous
No open dressing rooms still.
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July 2022 by Emma
Great sales and friendly employees! I went while they were having a buy one get three free! My only complaint is that the dressing rooms are still closed which is a pain considering you’ll need to know your size beforehand or just guess. Love this company though, always the cutest clothes!
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April 2022 by Emily
No dressing rooms open. Would’ve bought $300+ worth of stuff if I could try it on. Workers were not friendly at all
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April 2022 by Kayla Moll
The workers were not the best they decided to be in their phone while checking me out the were not paying attention to letting people into the door since they had a capacity limit and they were very rude
