“I am so pleased with the level of service at this UPS store. Over the last week I’ve brought in several pieces of original art to be scanned and prints made. The staff took their time to listen to my requests and they created lovely, true to life prints for me. I highly recommend this store.”
“On multiple occasions, Micaela has helped me with packages - never rushing me and always respectful and helpful. And what a beautiful smile! I always look for her whenever I come in.”
9AM - 2PM
4516 E Hwy 20, Niceville“I'm late in giving this review. On March 16, 2023, I sent my husband to mail a package. Technologically challenged, he didn't know how to find the label online. However, "Casey" not only got the info from me, she performed the whole transaction! Now that, that is "outstanding" customer service, something that is missing in a lot of organizations! It's a pleasure to see an employee who is more than happy to help a customer. Casey is an asset and should be rewarded, because customers are attracted to perky, pleasant, personnel. Thanks Casey, we truly appreciate your assistance. Many blessings to you. I will definitely past the UPS store and seek out the BWB Pak Mail store in the future.”
9AM - 5PM
981 US-98 #3, Destin“I came into this store to quickly return an Amazon item on my lunch break. Martina was SUPER sweet and helped me get in and out of there with no issues! I was really surprised at how efficient she was considering her mentioning that she was still somewhat new. I wanted to say something in person to the manager about how impressed I was, but I was in a rush. Thank you, Martina!”
“The folks operating this store are consistently kind, knowledgeable, helpful, patient and efficient. Melanie particularly went above and beyond to help facilitate the return of a couple of Amazon packages despite Amazon customer support making it nearly impossible. Give her a high-five next time you visit.”