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March 2024 by Thayne Johnson
We picked up a nail in our tire the day we were leaving to head back home from our family vacation. They patched the tire at no cost. Great service!! Awesome people!
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March 2024 by Duncan Lammons
Charged $200 for diagnostic, then wouldnt call or return calls for 2 1/2 weeks. Then quoted me $1,900 for a $260 part from bmw or $87 used.Not happy.
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January 2024 by Cheryl Allen
I have used Good year for years...I went in to check how much brakes would be...I was charged 100.18 for the tek to drive my car and did not take off tires or do anything else. And approx 2500 bill from Eddie to do tires brakes and oil change...I would have just done it..but I'm 68 and worried about money...What really bothered me was he would not credit the 100.18 for the dirve test. I already knew it needed brakes..they never mentioned this charge but I thought when I got service it must be credited..On principal I will never go back after years of trusting whatever they charged..but I checked with others and they could not believe they charged me 200.18 to establish what I already knew. I walked in two other establishments and neither charged me ...and they didn't drive my car and make me wait an hour. I ask for my model and make price and got immediately from both the others.
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January 2024 by Ronna Kramer
Quick and Reliable Tire Service at Goodyear Tire in Destin**I recently had a nail in my tire, but luckily the team at Goodyear Tire in Destin were able to patch it up quickly and efficiently. They were friendly and professional, and had me back on the road in no time. I really appreciate their prompt service and would recommend them to anyone in need of tire repair or maintenance in the Destin area. Thanks again, Goodyear Tire!
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January 2024 by Kenneth Pickett
I had a tire issue and Eddie made me feel a lot better about it by grabbing his best tire guy wes and wes patched my tire soon fast it was crazy I tried to tip wes but he wouldn't accept he said he just likes being helpful ❤️
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January 2024 by Jalen Woods2011
There trying to scam us four changing all four tires even though we only needed to get one changes
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January 2024 by Danya Cannon
The best folks! Saved me on vacation. Quickly worked my car in (screw in tire) - so polite, honest and efficient. Thank you!
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November 2023 by Jim Judkins
Stopped here, as Goodyear is approved for Avis rent a car repairs. The guy behind the desk didn't greet me, or smile. He looked like he was totally unmotivated. When I told him what the issue was, he remarked, "I hope you have a couple hours"
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October 2023 by Araura McCall
Ask for TODD. He was the kindest person, who understood that my family was on vacation, but still that does not make us out of money. Eddie was a little rude about the situation, but Todd really showed amazing customer service and true care. My faith in humanity and its kindness was restored because of Todd! (Would have given a 5 if Eddie didn't make comments about how much he would have over charged me because he has mouths to feed - but so do I).
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October 2023 by Robert Grant
Another Goodyear store made a mistake while changing the oil. It happens. These fine folks received our car from the tow company and made things right. They repaired the drain plug and changed the oil at NO charge. That’s the way to do business AND treat customers! Thanks guys!
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October 2023 by austin coln
They fixed my tire that had a roofer nail stuck in it after another shop said I had replace the tire. Were very quick and honest, would go back.
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August 2023 by Phillip W.
Whatever you do, avoid this store like the plague. Talk about service This is the head of no service. I cleared my afternoon for a simple oil change. Making my appointment in advance. When I showed up I was told they were booked up. No time for my car. I asked what good was a appointment if they were not going to honor it. His response was they are full the rest of the month, but if I wanted to leave my car MAYBE they could get to it in about four hours. Not having any transportation I left losing my time and gas. No way will I go back.
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August 2023 by Butch Mundy
Would not patch a tire that already has a plug in it! Asked about a used tire, they don’t sell used. I asked for the price of a new tire and was told they wouldn’t sell me just one, they would have to replace all four since my vehicle was all wheel drive. Dude was very dry and seemed like he didn’t care. If it was store police or company policy, I feel like they were just trying to get as much out of my wallet as possible. I do not recommend unless you need all new tires!
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July 2023 by Jeremy H.
Jason and the guys helped me out and got us back on the road asap I greatly appreciate what they did for me and my family!! Highly recommend
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July 2023 by Ralph A.
I have used this Goodyear store several times. Every time I am in there, the people working there always seem pissed off to be at work and act like the customers are annoying them by being there to have work done to their vehicles. The quality of work is hit or miss. I have had tires installed and everything was perfect, and other times, I have left with new tires that are out of balance and an alignment that has the steering wheel 45 degrees off center. Overall, I would say that their attitudes deserve zero stars and their work quality is about 2 stars.
