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September 2023 by Linda Peel
Anatolia - Fusion - Random Strip Glass Mosaic - OxideTitle: Kitchen RemodelGot off to a bumpy start but wound up with a Fantastic experience. Will definitely use Floorzz again!
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August 2023 by Erika Eill
My Floorzz experience was great! Cheyenne was helpful over chat and personable in email. My interactions with her solidified that I wanted to order tile with Floorzz over another seller. She gave me confidence in my choice to use Floorzz for my purchase. Thank you!
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August 2023 by Whitney Beadle
Amazing. 10000% recommend Floorzz. The answered a ton of my questions, had great communication about timelines, and really bent over backwards to help us get the perfect kitchen tile for our renovation project. They were also very price competitive.We received the boxes of tile today and so far haven't seen a single broken tile. Will definitely look to Floorzz for future flooring needs.
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August 2023 by tricia powell
Awesome customer service and great prices compared to local retailers. Worked with me to get replacement flooring shipped in a timely manner when the original shipment came damaged. Danielle and Cheyenne were great to work with.
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July 2023 by Brittany Aleksandrowicz
We loved using Floorzz! After shopping around locally for bids on our new flooring for a kitchen “facelift” we decided to order these floors ourselves and have them installed by our own guy. I will say they did take forever to ship- like longer than we felt we were told in the beginning but that could’ve been a misunderstanding on our part. The customer service team was wonderful! We ordered Marazzi hexagon tiles for our kitchen and dining area and they’re beautiful! The texture is very concrete- not slippery at all. They DO require regular spot cleaning but I don’t mind it for a quality product (and just what was expected for doing mostly white). Project is 90% done- just need to have the cabinets repainted! Thank you Floorzz!Side note the white isn’t a 100% true white. It has some distressing to it giving it an “imperfect” feel. We used a warm gray grout color.
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July 2023 by Sandy S
Danielle was so wonderful. She was able to locate the tile we thought we wanted but after getting a sample it was too small. She then searched an alternative and it was perfect! She went above and beyond and now the bathroom is perfect.
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July 2023 by Karen Wilsey
I had a very good experience buying my engineered wood floors with Floorzz. The price was better (including shipping) than anywhere local. I wish every company had customer service this good!
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June 2023 by JoAnn Mullins
I needed to match some wall tile I used 5 years ago & could not find in Arizona where I live. I was able to find it online at Floorz & was connected with Cheyenne, She was able to get me the tile I needed & also helped get me a great shipping price. I had a great experience with this company & with Cheyenne. I would definitely recommend them.
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May 2023 by Sara Rice
Floorzz - you are a 10/10. After searching endlessly for a flooring match, Cheyenne helped me locate the flooring I needed based off of an old invoice. My customer service experience has been world class, from locating flooring, to placing an order, to tracking my order so that I could line up delivery with my contractor. I am so incredibly happy with my experience with Floorzz, and specifically Cheyenne. It is so wonderful to have such a friendly face and voice (v. an AI-bot!) in a home renovation project. Thanks Floorzz! 10/10 reccomended.
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May 2023 by George Green
My experience with Floorzz was outstanding. The Daltile dealer in Houston wanted to charge for shipping and required a decorator to place an order. Danielle arranged the shipping so that there was no charge and by ordering out of state I was able to avoid a sales tax. Additionally, as a veteran I received I think a 5% discount. Floorzz's 4.9 Google rating is well deserved.
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May 2023 by Gee Richard
Cheyenne Pope gives the best customer service I have ever had in my life. She is totally customer focused and has excellent communication skills. Totally happy with the floor material and every interaction with Cheyenne. She needs to train other sales reps and be promoted! Thank you
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April 2023 by Cesar Yazbeck
Ordered tiles for our bathroom renovation and the service was impeccable. I feel 100% satisfied and happy with my decision to order from Floorzz. I have 2 more bathrooms I’m planning to renovate and I know exactly where I’ll be ordering my tiles from. I worked with Nicole when ordering and she was very responsive, creative in how to help us get the order to New York and an open & proactive communicator. I’m not sure what more you can ask for when shopping for tiles.
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March 2023 by Paul Szotek
Hands down the best experience we had trying to install wood floors in our new home. Efficient. Courteous. Went above and beyond to make sure everything arrived on time and correctly. Will be ordering all future flooring for our home from them. We recommend them every chance we get to friends and family.
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February 2023 by Nick DeVito
Ordered LVP for the entire house, no issues! Great customer service (shout out Cheyenne). Also, in our case R&L Carrier was great.
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January 2023 by STEFTAG302 _
Nicole was awesome, she found the right tile and saved me the shipping cost by finding a warehouse five minutes from my house. Always responded to my emails quickly. Whole process was a breeze!
