September 2019 by Eileen B.
September 13, 2019 Please Please avoid Mail Box Plus, 6745 Caroline St, located in Milton, Florida 32570 Jennifer and the owner Carol Stewart are abusive, and hostile, and Beligerent, towards customers! They both tried to be intimidating, and humilating to you, if you ask for a refund! Wow!! I was due a small refund, of 16 dollars, due to a late FEDEX Delivery! From the beginning, Jennifer and the owner Carol Stewart, made the refund process, extremely harsh and difficult and intimidating, to me. I will never go back!! I do not want any contact, with this nightmare business, and I do not want any contact with these two very emotional and very hostile people: Jennifer and the owner Carol Stewart. On the same hand, They have my personal information they needed my cell phone number, and my home address, and they made a copy of my drivers license, to send a FEDEX delivery out for me! I do not want them to have any contact with me! Since, they have my home address and cell phone information! This is a scary business, that if you ask for a refund, that is due to you, this business, Jennifer and Carol Stewart, insult and humilate you, for asking for your refund! I was kind, and calm and professional, and smiling, asking for my refund! Now, I am told, that they mailed out only 7.96 dollars, but I have still received nothing!! I have good character, and I am a Christian wife and mother and an Honored US NAVY Veteran. I have received nothing and they are lying, and saying false things against me. Sadly, this is all over, the issue, of me asking for a refund, only! Please, this has been a nightmare experience, there has been the worst customer service, I paid 16 dollars for 2 day shipping, and my delivery was very late, and this was Birthday cards, for my adult son, in Ohio! I was due a refund of 16 dollars, and I have gotten nothing! I got insults and intimidation and slander of my good name! Please this is too much Drama for me, Please avoid this business! I will never have contact with this business I will never have contact with dis-honest, corrupt Jennifer and Carol Stewart. I do not recommend this nightmare place, Mail Box PLus located on 6745 Caroline St, Milton, Florida I want them to not have any contact with me, I deserve safety and peace in my life and in my home. I will go to UPS and the USPS from now on, I have always had respectful and professional behavior from them, at UPS and at the USPS! I am always professional and kind and respectful of others Eileen D. Brown US NAVY Veteran