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April 2024 by Melanie Ridgeway
The staff here are always friendly and helpful when trying to decide on what size uhaul I'm going to need.
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August 2023 by Justin Minor
The general manager was exceptionally nice and quick checking out the truck. However upon returning the vehicle they claimed the key wasn't in it and continued to bother me over the phone while I was at work about how they have another customer that needs the vehicle. CARRY SPARE KEYS OR INCREASE YOUR PARKING LOT SECURITY.
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June 2023 by Teresa Barragan Cano
Service was fast and friendly
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April 2023 by Daniel Moorse
The staff was friendly and quick to get us on the road. Very knowledgeable.
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September 2021 by Micheala & Chris Stackhouse
Sent us a confirmation of reservation. Set it up over a week ago, we never received notice that it may not be fulfilled. We get there and they rented out ALL of their trucks including ours and wouldn’t be fulfilling the reservation. Pretty much just said too bad ?♀️. We needed to move this weekend (hence the reservation) and will only be able to bring what we can fit in our van since there are literally no trucks available from Mobile Al through Navarre. Customer service reps didn’t care and were absolutely no help.If you make a reservation, send confirmation and everything you need to honor it or at least help find a replacement truck - they wouldn’t even look. At absolute bare minimum send a notice in advance. Hopefully another company will have something but this was terrible service. I highly DONT recommend them, and if you do decide to still use them, don’t trust the reservation or confirmation emails.
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September 2019 by Lianne Portillo
Great customer service Thank you Ramona and Mr Mark for taking the unnecessary during our move