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December 2023 by Megan Crain
Great place to clean and detail your car. The employee who helped me, Cameron, was very friendly, professional, and attentive. Will definitely be back!
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December 2023 by Jamie Sifuentes
Shane gave me the best experience I have ever had at a car wash. He was so helpful and just an absolute joy.
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November 2023 by Destiney Goldstein
Still a good car wash. The boy that helped us so super cute and so nice. 9 outta 10 will recommend!
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November 2023 by wade stanley
Been coming to zips for years and they’re great. Today was different though; Cameron was quite frankly is the most outgoing, helpful zips employee I’ve ever come accross.
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November 2023 by Dan Vinogradov
Great car wash place minus 40$ a month...Still the best place to go when they're running specials
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November 2023 by Janice Malone
Touch screen would not work properly. Worker had to help me. He was no longer polite when I bought one wash instead of the $25 monthly card. Multiple vacuum hoses not working properly. Had to repark a couple of times to find ones that worked.
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October 2023 by lawrence walker
Update I received a email saying that they were refunding my unauthorized payment so 3 star inst of 1 star..would have been 5 stars if I didn't have to deal with this more than 1 time.....I informed my local Zips that I'm changing vehicles and the one I will be driving will not go through the carwash due to roof rack and lights so I need to cancel cancel my monthly service. I asked if I needed to call customer service and was told no he could handle it for me. I still had 2 weeks left on my monthly service. I thought all was well and done but I was charged again. I contacted customer service and was told that the employee did not cancel for me. He said he would do it then and I would be contacted by the refund department. After a week I had not heard from them so I called and was told the refund will take up to 10 days and check back if not received by then. I messaged them that I had not received the refund. I was then told no refund because I didn't give them 7 days notice but I gave them 14 days and the problem was with the employee not doing his job.. it's not a lot of money but it's the very poor customer service that I've experienced with them. My wife still has a monthly service with them that I will cancel today.. there's a lot of other car washes in my area so their loss. I will also be sharing my experience with all my social media friends. Side note they raised the price without giving any notice to customers....went from 20.00 per month to 26.00 without letting anyone know it was happening.
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September 2023 by JoAnn Hines
Cancelled my membership because they increased the rates without notifications. Silly thing to do because there is a brand new car wash down the street that’s cheaper. Told the manager. He didn’t seem concerned. Just said ok.
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September 2023 by Gerald Gerhardstein
Super staff ! Very people friendly … would recommend monthly wash club
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September 2023 by Donald
Dirty facility, attendants act as they're doing you a favor. When I canceled, they stopped the remaining time I had paid for, which is not what they said when calling to cancel. The only way to cancel is by calling or going to the branch. Unlike most places now a days where you can do it from the app.
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September 2023 by Chae Kyle
The staff are always pleasant and helpful. I love the monthly membership. It makes it easy to keep my car clean!
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August 2023 by Mary Pitts
Nice car wash. Offer deals to your email. I was able to get my car washed, free vacuum and they have floor mat cleaners, wipes and spray for interior of your car.
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July 2023 by justin boatwright
Pretty solid car wash. The free vacuum cleaners are pretty good
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June 2023 by Tayleb Pitman
The manager Fred was very professional and friendly. He went in detail explaining all the different membership options and took the time to scrub my vehicle
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May 2023 by Jeannie B.
The attendants used to be so peppy and friendly. Now they are on their phones and just spray your car to slightly wet it. To vacuum your car, your playing Russian roulette. Half the vacuums either don't suck at all or barely suck. I have a membership to them that I have kept for 4 years. I was going to cancel membership, but they are putting in a Ronnie's car wash in front of Milton La Hacienda (zips membership works there as well). Fingers crossed they will be better maintained.
