O'Reilly Auto Parts store #1663 in Milton, Florida is a highly recommended location for automotive needs. Customers report it as their go-to place, noting the store consistently has the parts they need. The parts professionals are described as extremely helpful, knowledgeable, friendly, courteous, and polite. They provide valuable advice on parts, assist in selecting items within a specific price range, and help carry orders to vehicles. Their awesome customer skills and ability to make customers laugh are frequently highlighted. The store offers a wide range of parts, tools, and accessories. Key services include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and makes custom hydraulic hoses. For specialized jobs, they offer a free Loaner Tool program with a refundable deposit. If a specific part is not in stock, the staff will get it. The overall experience leaves customers very satisfied and likely to return.
Only complaint I have is one of the workers there loves to complain and use a whole lot of profanity, even with customers in the building, can't remember his name but he apparently hates his job and likes to yell and cuss about it in front of customers.
May 2025
Ordered parts online and came in the next day to pick them up. Very convenient!
April 2025
Customer service new had the correct answers to the Automotive problem
