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August 2023 by Marcy Crowder
Since this storage facility was sold, I have been very disappointed. My rent went up every month.In reply to our conversation, I was late with my payments because I get paid once a month as a teacher and you would not change my due date. One of the door's lock has been broken since you took over, climate control is a joke, and you have people living or having around outside the building and maybe even staying in it. Please do not call me again.
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March 2023 by randy schultz
Im new to the storage unit.but the door being unlocked makes me a tad nervous.dec 2022 was months ago.hope they fix soon.
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February 2023 by Honeytyme
Now that Dotty an James left ( without a word) they have raised the cost 50 plus dollars A MONTH and leave the doors unlocked to the SECURE facility. It's all about MONEY
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January 2023 by Pamela Nelson
Not happy with the security here. The doors are left open for the public to come in and out.
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January 2022 by Monica Archer
Very friendly an affordable
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May 2021 by Shea D.
Hands down the BEST customer service I have ever experienced at any Uhaul center! I probably changed my order 3 or 4 times throughout the week and every time I called they patiently helped me. I even needed to buy a new trailer hitch and they installed the ball and hitch on my truck for me. I highly recommend using them the next time you move. Even if you live closer to another Uhaul center it is worth the drive to go to this location! Moving is always stressful, but they helped lessen the burden by providing incredible customer care.
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April 2021 by Camille Deguzman
We had our tow hitch installed today. Mr. James and his wife are very kind and reliable, they have the best customer service and reasonably priced. My hitch was installed in 30mins. I will only go to Old Milltown Storage and U-Haul rental for my hitch needs. Overall experience was great, and the place is very clean!
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April 2020 by Steve Drummond
These folks are fantastic. And the price for propane is the lowest I have seen in the area. I highly recommend them for their storage facility, their U Haul rental service and of course for their propane prices. Go getcha some...
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August 2019 by Erik Stein
Extremely nice and helpful
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June 2019 by Christina Carpio
Had a hitch installed on my truck today. No issues when I called and they took the time to answer questions. James was incredibly helpful and very professional. I highly recommend this place. Very clean.
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May 2019 by Lincoln B.
Their customer service is beyond pleasant and fair, and they truly seek to do right. I appreciated their service today as I was getting a hitch installed on my 2017 Chevy Colorado. Their prices and service could not be beat anywhere in the Pensacola area. I highly recommend them.
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March 2019 by Janice Wilder
We give Old Miiltown Storage 5 stars because they are so friendly, honest, reasonably priced and very reliable. They offer quality products and just in time services. If you have not visited them for your storage, Uhaul, moving, trailer or propane needs, you are missing out. #keepitlocal
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February 2019 by Jim Reeder
James and Dottie are fine people, they do business the old fashioned way ,treating others as they would like to be treated, good ,honest ,salt of the earth folks . I highly recommend them ,and am thankful for the above and beyond service!! I'd give em a 10 if it was possible!!
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December 2018 by Deb Hinson
Worst place EVER. The help was rude and I will be fighting with corporate until I am done fairly. Please do yourself a favor and go elsewhere for anything this place has to offer. My only wish is that I could rate them with LESS than a one star rating because they don't deserve that. Penske you just got a new customer
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November 2018 by Ricky Phillips
seemed secured and maintained to me!