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September 2023 by Messina Dean
Roger and Johnny have proven themselves to be assets to my business by running their repair shop with hard work and honesty. I drive for a living and it's imperative that I keep my vehicle on the road in the best condition possible. I have been through a lot within the last two months by taking my vehicle to some corporate, chain linked express shops to do repairs on my vehicle and they have put me through the run of the mill and taken advantage my need to keep my vehicle moving. After I had gotten repairs done at this express shop, I began having more and more issues than ever. My truck ended up at Everetts Transmission and after things got cleared up on that side, he recommended I come to Emerald Coast Automotive group so they could work hand in hand to get me back on the road between engine and transmission issues. They had a wait time, but it was well worth it and Roger looked over my entire truck to find some of the repairs I paid the express shop to do, were not done correctly. These two gentlemen have been honest and did the most they could to keep things cost efficient for me as they understood what I've dealt with previously. I will not be taking my truck to anyone other than Roger and Johnny from here on out. Thank you for all your prompt communication and hard work while getting me straightened out guys!
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April 2023 by Maria O
Can't sat anything bad about them. These guy's here are great! Great customer service and will answer any questions that you have.
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March 2023 by Maria Obcena
Can't sat anything bad about them. These guy's here are great! Great customer service and will answer any questions that you have.
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March 2023 by william simmons
Very happy with all mechanical work that I have had done. never had to have any work redone. I trust their work.
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February 2023 by Michelle Dixon
Y'all go see Roger Pack at Emerald Coast Automotive on Avalon, If you don't have an automotive shop that you use. Roger, Johnny and the guys are very nice, do a good job and reasonably priced! Thanks Roger and guys!!
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November 2022 by Karen Hunter
I received excellent service this morning! I will return.Service: Battery
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October 2022 by Chad Anderson
Great shop, very nice owners and mechanics. The prices are fair and their work is quality!Service: Engine repair
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June 2022 by shana alford
Went here after a recommendation wouldn't take my repair. They were very fast and friendly. I will take all my stuff here from now on. They went above and beyond to fix my toyota. So happy. Thank you
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April 2022 by Jerry Farmer
Great service at a fair price. My car runs great now.
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December 2021 by Jerry Collier
Where do I begin have rare car never been in the weather needed front control arm bushings replaced which I have new in box in vehicle. Told me to wait two weeks bring car which I did as he says.He stated be done around two or three weeks ok no prob super nice to guy ok so he's a little behind 5 months later still not done. He stated well there are cars out here that have sit longer than yours.I give up go to pickup car to take to other shop thorns growing threw my hood batt completely dead and he says well thorns grow.Somebody recommend me to this place can you believe that.The shop i took to after done less than one week .Service: Steering / Suspension
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October 2021 by Tina Pintor
Mr. Roger is very nice to work with. He did Only The Work he said he would do, didn't try to upsell anything...his son let me know how bad my Outer Tie Rod was and they said they could/ would fix it, I even threw an Oil Change in on them,no problem. My car is Much Safer now, Thank You All!!!! Definitely going to be a customer now. Knowledgeable, Courteous ,Friendly Folks!!!
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October 2021 by Sasha Corbett
Took my car to have it diagnosed when the engine kept overheating. Told me it would be about a week. Well a week turned to two and every time I drove by my car was in the same spot. They finally called and told me it needed a whole new engine, wouldn't give details, just said it would be expensive. Went to get my car and it was still in the same spot like it was never moved. Went to turn the car on and the radiator cap flew off like the took it off and never tightened it back on. Had another mechanic look at my vehicle, turns out it was just a blown head gasket. Would not recommend this shop. Dishonest and wanted me to spend thousands to replace my whole engine when that wasnt even the problem.
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October 2021 by Roxanne M
Most auto shops try to take advantage of women (my experience), but not here! The owner treated me as if I were part of his family! Very fair and they do a great job! I would definitely recommend them and will return in the future.
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September 2021 by Dee Marie
Being that I accidentally put oil in my transmission on accident. This place flushed my transmission out in a timely manner and was very assertive. I will definitely be using them again for my car repairs. They gave me an estimate of two days and was done with my car in 2 hours or less. I didn't even have an appointment but they work me in that fast. I highly recommend this place.Service: Transmission
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August 2021 by Erik Price
Just had work done at another shop and I was on my way to Whiting Field. Steering wheel started vibrating more and more so I pulled the car over. Emerald Coast was the closest place so I took my vehicle in. The owner’s son took care of me immediately and sent me on my way. Thank you!
