-
August 2024 by BEN HALLMARKK
This place is a joke. I had money to buy any car in lot but ask what cars had a warranty they said none there the best used car business. if that's so why isn't one car have a warranty. Very rude waste of time.
-
August 2024 by Nathan Cotto
I bought a truck from them a few weeks ago, I waited till it was ready as he had a few things fixed before purchasing. The truck has been great. Great deal and friendly staff who was willing to stay after hours to do the paperwork.
-
June 2024 by Thomas Fisher
I recently had the pleasure of purchasing a vehicle from Downtown Motors in Pensacola, Florida and I couldn't be happier with my experience. The staff at Downtown Motors were incredibly easy to work with, making the car buying process a breeze.
Not only did I find a great vehicle at a fair price, but I also felt like I was supporting a locally owned and operated business, which is important to me. I appreciated the personalized service and attention to detail that I received from the team at Downtown Motors.
Overall, I highly recommend Downtown Motors for anyone in the market for a new vehicle. They offer good value for the price and provide a level of customer service that is hard to find elsewhere. I will definitely be returning to Downtown Motors for any future car purchases.
-
April 2024 by Janice Shaw
I went there a couple of years ago checking to see what they had because my daughter needed a new car has funds already. There was a woman there older first thing she said to me was we're not a buy here pay her lot. I never said anything to her until she said that then I simply said I'm not looking for a buy here pay her lot because I have cash for whatever I decide to get. Needless to say. I didn't buy anything instead I left and found something somewhere else.
It was so rude of her to assume I couldn't afford to buy a car outright. I'm assuming she thought that because I was in a 1995 chrysler Lebanon convertible. But that was because it was a convertible and had low miles on it. Was a great car but upgraded to something newer for myself just over a year ago. I would never recommend anyone going there.
-
January 2024 by Nice Guy Eddie
Great experience and super honest. Would absolutely go back again.
-
September 2023 by anita ferrell
Looking for a car
-
July 2023 by Katelyn Snow
I recently purchased a 2019 Chrysler Pacifica from Derik! He was a very kind man. He worked hard to help us get squared away. Very honest and upfront about all the vehicles we looked at, while on the lot. We had one concern about the tires on the van, and Derik didn’t hesitate at all, to work out an arrangement to help us with new tires. He was so patient with us (and our three young kids) while we tried to navigate through the loan process. I have also spoken with Donna and Donnie (I hope I’m remembering his name right!) in the past week, at the office. Everyone has been so helpful and kind! Very happy with my experience at Downtown Motors!
-
June 2023 by Linda Bennett
HIGHLY RECOMMENDED!! Best used car dealer anywhere! Honest people, which is hard to find these days.
-
July 2022 by modki
Like many others in the reviews have mentioned... Looked at a car got to test drive it. Arranged to pick it up today and it's conveniently been sold, but oh.. we have other cars. Seems pretty shady like they bait you in with this nice car and reasonable price then when you are just about to get it they switch you to another one? Avoid this place if you can. I'd rather pay for undercoating than ever deal with them again. Waste of my time.
-
May 2022 by Nicole Mclamb
I can’t say enough about our experience. The ladies Dawn and Ms. Donna were amazing. We had a little bumpy road a few days after we purchased our vehicle with a mechanical issue. Dawn went above and beyond along with the owner and made sure myself and husband were taken care of and got it fixed. I have dealt with many used car lots in the past and know for a fact they would not have been as kind and understanding as Downtown Motors. Great job! And thank you again Dawn and crew.
-
February 2022 by Tina Pintor
Derek and his Crew are such nice, warm folks. It's always a pleasure going in to see them!
-
February 2022 by Tina Pintor
Bought my 2005 Tbird here today. Thank you to Derik and ALL of "his people " for everything!Y'all Are Awesome!!!!I Love My Tbird!!!!!
-
January 2022 by chad mosley
Treated us right when we bought our truck. Guy that sold us our truck was great, while girls that worked there tho can use a little customer service training. Hopefully they were just having a bad day
-
September 2021 by Tiffany NJeremy
Purchased a $10,000 car from them less than 2 months ago. Catalytic converter is bad and looking at. $2000 replacement after paying a $2000 ECM replacement. They definitely sold us junk.
-
July 2021 by Brydget Smith
I had them save this kia soul for my first car and we had them hold it for one day and they sold it right before we where heading up there to pick it up. Don’t recommend buying from them.