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February 2024 by Zane Allen
Has excellent service.
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December 2023 by Steven Shiver
Very helpful & took care of my account as requested.
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September 2023 by Karen Deville
I will never go there again his name is Greg the office manager he was an disrespectful told me I needed to go to another store it's somebody else could help me very disappointed ☹️9/13/2023I just want to say I am housebound and in a hospital I will never ever go inside cricket again I don't know who was worse Quinton or Greg they are the worst customer service very disappointed because Quinton always took care of me knowing my knowing that I had housebound talk to him on the phone while my husband was there and told me they couldn't do anything from me my husband has been going back and forth back and forth for 3 months and they never resolved our issues so I just want to say that your customer care on the phone is an angel his name is Joseph and I hope he gets the recognition that he deserves he was compassionate understanding and empathize with me and brought my phone bill to $35 a month so if I can only give him five stars I would give him all the stars in the heavens not just him but Ricardo too because I not only give bad reviews when their deserved but I also give good ones too ☹️??
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April 2023 by Keith Benson
Given I had only 1 shot of JD before entering. The gentleman working was up front and sincer about my issue with my phone. Im glad I purchased this phone from cricket and will continue our relationship as well. I hate to leave out 1 star yet I feel the store was under staffed and being overwhelmed at my point of entering, for business!
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April 2023 by Google User
Always a new face behind the counter. Keep this in mind for tech help.
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March 2023 by Megan Caylor
The employees are very polite but I have been charged twice for there mistakes and I get told I have to call customer service. I call customer service and they say I have no account and can not reimburse me even with bank statements showing they took the money out. This is the first time I have ever had an issue in 4 yrs.
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March 2023 by Allen Helland
I have cricket out of need not want. Cricket has done nothing to earn praise. Cricket franchise owners as a rule have been rude, under informed and difficult .I do not recommend them, but because of the cruelty of fate I have to be on att network
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August 2022 by Jeremy Lewis
Very helpful, I believe his name was Tyler. Answered all of my questions!
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May 2022 by Michelle Colligan
My recent experience with the Cricket store in Pace, FL was positive. Samantha, manager, was kind enough to hold the door open when she saw I was using a quad cane. She was professional and positive. I was there to activate a new cellphone. She also got my contacts, pictures and a few other things transferred to my new phone for me in record time. The premises we're clean, organized and professional. I would recommend them.
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May 2022 by Laura M
My husband and I went in and bought a mobile hotspot and right out of the box, it wouldn't turn on. He drives OTR and I didn't get a chance to call until that Monday when he left and of course, you have to file through warranty..it's been one week and we paid over 80.00 just for that and you tell me there is nothing you can do besides hassle me with running 30 miles to a UPS store. My bill was 55.00 plus tax and now has jumped to 68.00 how does that work?? Looking for another carrier
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January 2022 by Rebecca Ratliff
Very clean park. The bike trail is great. Its alongvthe river.
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January 2022 by Katie Ahlen
Great service and prices!
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November 2021 by Corinna McGee
Been with this company for years and used to love them. That was until I payed $60 towards my bill as part of the bridge pay service and they still disconnected my line and acted like I didn't pay a thing. And let's not forget to mention the fact every time you go to get a new phone from them they want to charge you a connection fee even if your line is already used and active through them. Ridiculous.
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November 2021 by Krystal Shouse
Fast service and the worker was very informative.
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October 2021 by tp riot
Manage amber is always super nice and knows what she is doing plus this store is always clean
