Pilot Travel Center in Midway, FL, is a reliable stop for travelers and professional drivers. It offers fuel, including gas, diesel, and DEF, along with EV charging stations. Amenities include clean restrooms, overnight parking, showers, Wi-Fi, and a variety of fresh food, snacks, drinks, and coffee. The Pilot app provides exclusive deals and features like mobile fueling. Reviews describe the staff as both very lovely, friendly, kind, welcoming, and sweet with great customer service. However, other experiences note that some employees can be rude, not very nice, impatient, and unwelcoming. The facilities are generally found to be clean and immaculate, providing a sense of comfort, security, and peace of mind for a safe rest. It is considered a constant, reliable beacon on the road for a quick pit stop or longer rest, though service experiences can vary.
Stopped in to use the RV dump station. Worked great
January 2025
Talisha has great customer service she always saying welcome to pilot and then she laughs. She’s very kind hearted and she’s a very sweet individual.
October 2024
Sorry to say but the black woman (manager) was not very nice to the customers.. She was very rude to me and others but I just didn't want to argue with her. I'm a truck driver but have been in the customer service business to know not to say the rude things she was saying. Today 10-25-24 10:06 am.
