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September 2024 by New Email
It takes forever to ger a package everytime.
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June 2024 by busnut33
Terrible delivery services when it comes to packages ordered from Amazon products from across the world. I've already had important stuff sent back to seller thanks to the USPS excuse of undeliverable mail. An email or phone call would suffice. Never found a note on my door. ?
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April 2024 by Karen Rhodes
We have misdelivered mail that goes to an address with the same number on a different STREET! Can't the carriers read? A month or so ago, I had a problem with package delivery. I am at risk of falling, so I have a sign on the door instructing delivery persons not to leave packages in front of the door, but either to the side or, for small packages, on a small table in the corner of the porch. One day, I came out and found a package right in front of the door. I heard someone in the driveway, so went out and the carrier was just getting ready to leave. I stopped her and mentioned my sign and asked why the package was in front of the door in spite of the instructions not to leave packages there. She had another woman and a child in the car with her, and told me that the child, too young to read, had placed the package. So the carrier has the kid doing her job for her.And just Saturday (today is Monday, 18 March 2024), I found clear evidence that she didn't get out of her car to come to the door to deliver a package needing a signature. There was a slip in the mailbox saying that delivery attempt had been made (that's a lie). The slip said this was because no one was home. That's also a lie, as I was home all day cleaning the house. No one knocked, no one rang the bell. This carrier is just lazy. The slip has sticky stuff on the back, to be stuck to the door. It wasn't on the door; it was in the mailbox. I guess we're going to have to spend a little more and specify packages we order to be delivered by UPS or FedEx.
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March 2024 by Linda Moseley
Patrick was fantastic! He was so patient, kind and took time to show me stamps. I finally picked the Tulips! Then he got my hold mail for me. The folks at this Post Office are always great every time I visit when spending time in FL.. Thank you Patrick, for providing exceptional customer service. You are a very nice and kind person! And a great asset to USPS!!
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February 2024 by Zonia Mesa
The service is excellent and the cleaning is very good.
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January 2024 by Deborah Finkbeiner
Long wait in line,,cost of po boxes goes up every 6 months , but the workers are good people they do their best
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December 2023 by Didi N.
Took a few tries before someone answered the phone but the customer service was outstanding! I had a package that was stuck in transit here in Jacksonville for almost 6 days and Katie and Tracy worked hard on my service request and located my package! They kept me informed throughout the whole process! Thank you so much Katie and Tracy for assistance on this matter!I've been inside the post office a few times and sometimes there is a wait but I never had an issue with customer service. They've always been so nice, efficient, and took care of all my shipping inquires and needs.
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November 2023 by C Brown
What is going on with this post office? Our packages aren't being delivered from Amazon , we call Amazon and they say they have a contract with our Middleburg post office to deliver them but our post office refuses to deliver them they just send us a pink slip in our mailbox this is ridiculous somebody's getting paid to do a job that they are not doing! We keep calling and complaining but we get nothing! If we wanted to pick it up from the post office we could just drive to Walmart and get it and hell with all the fees!
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October 2023 by Oneil VIGUE
I don't know why the ratings are so low because every time I go there they are always so nice to me and they always have everything I need and I'm not waiting a long time when I go there thank you Middleburg post office y'all are the best
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June 2023 by Courtney Hendl
The mail lady left my package in the pouring rain. Destroyed the package. She is on camera delivering it in the pouring rain at the end of my driveway. Unacceptable
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April 2023 by Dan
Incompetent at best. Had a envelope mailed from Palatka to Middleburg and it has been sent to the wrong destination multiple times. I had to go into the post office 3 times to try and get the problem resolved because they will not answer the phone there. The lead there appearantly has no authority to resolve issues with tracking or the ability to contact his counter parts in other post offices to get delivery issues resolved. Waste of time.
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December 2022 by Danielle Owings
The staff was fantastic. I had an issue sending an international package and they were able to quickly resolve my concerns and get everything taken care of for me. They were fast, responsive, and extremely professional. Special shoutouts to Tracy, Debbie, Travis, and Patrick. Thank you for all your help!
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December 2022 by Samantha G (HeyyySamSam)
This post office was happy to except a package right before close because another post office tried to get away with not processing an international package after 4pm. Thank you for being understanding and patient!
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December 2022 by MyRumplestiltskin
The postman delivering to the Gopher Cir. Area of Middleburg needs to be fired. Am constantly getting my neighbors mail who lives 2 doors down and whose address is Hedgehog instead of Gopher Cir.
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December 2022 by Mary E.
Great customer service team at the desk! They are very professional, knowledgeable and have great positive, helpful demeanors! You can tell that they really want to make your day! Will continue visiting this office again! Kudos to USPS for hiring such a dynamic team!
