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November 2023 by E-roc
My wife and I have been on our medication for 5 years and recently made a huge change, and had to get new insurance, which did not work with our pharmacy, CVS. Which by the way was not that great to begin with, considering the turn over, and having to constantly call to make sure our medicine was in stock.So we preplanned for when the time came, and searched high and low for the best pharmacy for our particular needs. We tried Walmart and got wish washy answers about possible supply shortages and we talked to Walgreens, who flat out said and I quote, “we can’t guarantee we will always have your medicine, no pharmacy can.” What other choices did we have?; Publix, Winn Dixie, Dennings. I tried the mom and pop pharmacy and the pharmacist told me he wouldn’t make enough from our insurance for our medication, so if he was to stock it for us we would have to pay out of pocket. We were absolutely devastated, our medication is one that we can not go without because it would put us in the hospital. It seemed we were not able to find anyone that cared, or that was interested in helping us.By this time our prescription was almost up for a refill my father happened to have an incident that put him in the hospital. He came across a pamphlet for MedPlus Pharmacy and Medical Supplies of Middleburg, and sent the number to me. I read the rave reviews for this pharmacy and figured I would give it a try. I gave the sweet woman Karlis, the complete run down of everything we were experiencing and why we need the medicine, and that we were trying to just find a pharmacy that would keep our medicine in stock. She absolutely and completely sold me with this one sentence, “we treat our customers like family”, she said, and they do!They could not have been more sympathetic and helpful assisting us in getting our prescription right and transferred over and filled. The relief that they gave my wife and me, I can’t begin to exclaim how truly fortunate we are to have come across this wonderful pharmacy. The young woman Sierra checked me out the day the medicine was due to be picked up, and the pharmacist even came to speak to me and shake my hand. Now I will recommend all of my family and friends I know to exclusively use this pharmacy. With an option like this in Middleburg, if you are reading this, do not waste another second dealing with the big box stores or the other mom and pop store trying to rip you off.Now I am able to return to my daily life and I thank God we are able to be the best husband/wife, mom/dad, son/daughter, brother/sister that my wife and I can be.Medplus Pharmacy and Medical Supply I sincerely thank you and your employees from the bottom of my heart, you have a repeat customer for life.Eric
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November 2023 by Michele Rousselle
Amazing Pharmacy, I am so glad we switched to Medplus. Everyone is so nice and helpful!
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September 2023 by Michael L.
I thought I made a post already. Perhaps it didn't work but I'll say it again that this is a real hometown feel old-school Generation X type pharmacy. Everything you could possibly want or need for medical equipment at reasonable competitive prices except electric scooters, I believe you would have to ask. Pick up your prescription and grab a special greeting card or a gift for an out-of-town friend. Prescription costs are very, very reasonable if it's not covered by insurance. Their markup is shockingly low. Ask for Chet and tell him Mike and Sherry says hi. They will take good care of you. Much better than the grocery store or pharmacies or god-awful Walmart.
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September 2023 by Gene Johnson
Glad I switched. Very friendly, professional staff.
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May 2023 by feetpiece _
Cleaner and safer than Walgreens, CVS or Walmart.
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May 2023 by Wanda L Kile
Went there to get a walker for after my surgery and they told me that they don’t take any insurance would have to pay for the walker. I said thank you and walked out. Had to give a star so I could have my review published or no star at all.
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April 2023 by gravity triangle
New customer but was greeted & staff was super friendly, helpful you can tell they truly care about their customers. Great experience definitely my permanent pharmacy ☺️
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March 2023 by SharonFarrar1
My son's rx not being available at Publix, Walgreens nor CVS was a blessing in disguise...after not being able to have my needs met all day and my son missing college b/c of no meds, the awesome "mom and pop" family business answered the phone, helped with the process, had the medicine that no one else had and also called me personally when it was ready since she knew I was stressed out! They also were friendly and enjoying themselves in their awesome store. I definitely recommend this place to anyone who wants more of a personal and pleasurable experience. I want people to go to them because the owners deserve to have our business. They have been there for 13 years but who knew??!!
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January 2023 by Sasha B.
Fast and friendly service which is a plus when you are in need of your prescription after a surgery!
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December 2022 by Sarah W.
I called so many places within a 2 hour radius of me to find a post-op shoe and was not having any luck. Apparently, there is a shortage of these shoes, and I needed one after having reconstructive surgery on my foot. It was the only way I was going to be able to walk again, after being bed-bound for 7 weeks. This was the only place I could find one, but I had called right before they were closing for a 3 day weekend. I also lived about 1.5 hours away from them. They were so kind and offered to meet me the next day even though they were closed, so that I could purchase a post-op shoe. This just blew me away... talk about above and beyond. I without a doubt would recommend this place for all your medical supplies and pharmacy needs. They have the best customer service you will ever find.
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December 2022 by lynette ritcheynistra
The owners are wonderful. Many years ago when they first opened they were very kind to me. I did not have insurance at the time and they helped me . when I finally got insurance, I stayed with them because of their kindness to me in the beginning! GREAT people great pharmacy! Their staff is also amazing!
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March 2022 by latroy mccall
Tired of Walgreens never having my medication and then messing up my insurance and having my insurance deny it because they thought it has been filled. Very nice customer service and no wait on my medication or mess up with my insurance. A+ in my opinion.
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August 2021 by Michelle Meyer
I switched to MedPlus Pharmacy over a year ago when I became tired of the Walmart pharmacy. I was very impressed with the customer service and how they used a coupon to reduce the price of one of my medications. However, lately the customer service has been less than desirable. Was supposed to pick up a prescription yesterday, was told it was being filled when I called before going there. When I got to the pharmacy, I was told the wrong medication was ordered, but nobody called me to inform me. Apparently they also no longer use a coupon to reduce the price of one of my meds. Just very disappointed.
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April 2021 by Alex Gerena
Never in my life have i ever had such kindness and compassion and respect given to me considering the meds that im on. Ive never had the pleasure and relationship with any pharmacy in my life like i have it with medplus their customer service has no equal. I challenge all who read this review to switch to medplus they are without a doubt the best among the rest, thank you for welcoming me and my family with open arms and for taking care of our medication needs
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November 2019 by Mona Philmon
This store has a little bit of everything. You can gift shop while you wait. Staff is great!
