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April 2024 by Crystal Johnson
After leaving a one star review, rather than contacting me to ask what all happened they responded saying they apologized for not honoring Good RX or matching prices. I did not leave a one star, solely for that reason. I left it because even though you’re signed up as a Gold Good RX supplier and didn’t honor it, I received unfriendliness from staff and constant issue when I tried to transfer my prescription after you couldn’t fill it. It took multiple calls from another pharmacy and myself because you guys transferred incorrectly and then refused to call the other pharmacy “because it would take too long” and made me do it again. It took me five + calls between you and the other pharmacy to get it filled, and the other pharmacy had issues getting it from you as well. So it appeared that because I wouldn’t pay you full price, you gave pushback on transferring my prescriptions. For this reason, and unfriendliness I’m rating one star.
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April 2024 by Belinda W
Walgreens was my pharmacy for 25 years and the way they treated me was awful, the pharmacist and staff at Medplus are A+, I had forgotten what it was like to be treated like a customer, thank you Medplus. You have me for life
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March 2024 by Mary E.
OUTSTANDING service with EVERY visit! EVERYONE is so VERY PLEASANT and goes ALL out to make sure you are WELL taken care of! Wish I had found them sooner!
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February 2024 by Laura Hingson
Always has my son’s medication in stock. Friendly staff also.
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February 2024 by Courtney Hendl
MedPlus is by far the best pharmacy I have ever used. Before coming to MedPlus, my husband and I got our monthly prescriptions from CVS. I can’t even begin to describe the pure anxiety and stress we went through every single month due to CVS. They didn’t see us as people who needed our prescribed medications, we were only numbers on a spreadsheet to them. They did not care about the devastating consequences we would face if we did not have our meds. We dealt with discrimination, annoyance, among a range of other problems simply from asking to have our medication filled on time.When we switched insurance and had to find a new pharmacy, my father in law suggested our local MedPlus. From the start, everyone at MedPlus made us feel welcome and provided the upmost level of care. I do not have to call them all week before my prescription is due to remind them, they always just take care of it. I am always amazed at how much the owner cares for all of his clients. He will absolutely make sure you have the medication you need. He makes a point to get to know each person that goes to his pharmacy, which is such a relief coming from a huge corporate chain, where they could care less who you are. He genuinely cares about each and every individual there. You can tell his staff is happy. I’m so glad I found MedPlus, I would never go anywhere else.MedPlus has shown me there are professionals who care about their patients. You can tell the owner got into this career to help people. He genuinely wants to make a difference. I’m so thankful for this pharmacy and everyone in it.
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November 2023 by E-roc
My wife and I have been on our medication for 5 years and recently made a huge change, and had to get new insurance, which did not work with our pharmacy, CVS. Which by the way was not that great to begin with, considering the turn over, and having to constantly call to make sure our medicine was in stock.So we preplanned for when the time came, and searched high and low for the best pharmacy for our particular needs. We tried Walmart and got wish washy answers about possible supply shortages and we talked to Walgreens, who flat out said and I quote, “we can’t guarantee we will always have your medicine, no pharmacy can.” What other choices did we have?; Publix, Winn Dixie, Dennings. I tried the mom and pop pharmacy and the pharmacist told me he wouldn’t make enough from our insurance for our medication, so if he was to stock it for us we would have to pay out of pocket. We were absolutely devastated, our medication is one that we can not go without because it would put us in the hospital. It seemed we were not able to find anyone that cared, or that was interested in helping us.By this time our prescription was almost up for a refill my father happened to have an incident that put him in the hospital. He came across a pamphlet for MedPlus Pharmacy and Medical Supplies of Middleburg, and sent the number to me. I read the rave reviews for this pharmacy and figured I would give it a try. I gave the sweet woman Karlis, the complete run down of everything we were experiencing and why we need the medicine, and that we were trying to just find a pharmacy that would keep our medicine in stock. She absolutely and completely sold me with this one sentence, “we treat our customers like family”, she said, and they do!They could not have been more sympathetic and helpful assisting us in getting our prescription right and transferred over and filled. The relief that they gave my wife and me, I can’t begin to exclaim how truly fortunate we are to have come across this wonderful pharmacy. The young woman Sierra checked me out the day the medicine was due to be picked up, and the pharmacist even came to speak to me and shake my hand. Now I will recommend all of my family and friends I know to exclusively use this pharmacy. With an option like this in Middleburg, if you are reading this, do not waste another second dealing with the big box stores or the other mom and pop store trying to rip you off.Now I am able to return to my daily life and I thank God we are able to be the best husband/wife, mom/dad, son/daughter, brother/sister that my wife and I can be.Medplus Pharmacy and Medical Supply I sincerely thank you and your employees from the bottom of my heart, you have a repeat customer for life.Eric
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November 2023 by Michele Rousselle
Amazing Pharmacy, I am so glad we switched to Medplus. Everyone is so nice and helpful!
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September 2023 by Michael L.
I thought I made a post already. Perhaps it didn't work but I'll say it again that this is a real hometown feel old-school Generation X type pharmacy. Everything you could possibly want or need for medical equipment at reasonable competitive prices except electric scooters, I believe you would have to ask. Pick up your prescription and grab a special greeting card or a gift for an out-of-town friend. Prescription costs are very, very reasonable if it's not covered by insurance. Their markup is shockingly low. Ask for Chet and tell him Mike and Sherry says hi. They will take good care of you. Much better than the grocery store or pharmacies or god-awful Walmart.
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September 2023 by Gene Johnson
Glad I switched. Very friendly, professional staff.
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May 2023 by feetpiece _
Cleaner and safer than Walgreens, CVS or Walmart.
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May 2023 by Wanda L Kile
Went there to get a walker for after my surgery and they told me that they don’t take any insurance would have to pay for the walker. I said thank you and walked out. Had to give a star so I could have my review published or no star at all.
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April 2023 by gravity triangle
New customer but was greeted & staff was super friendly, helpful you can tell they truly care about their customers. Great experience definitely my permanent pharmacy ☺️
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March 2023 by SharonFarrar1
My son's rx not being available at Publix, Walgreens nor CVS was a blessing in disguise...after not being able to have my needs met all day and my son missing college b/c of no meds, the awesome "mom and pop" family business answered the phone, helped with the process, had the medicine that no one else had and also called me personally when it was ready since she knew I was stressed out! They also were friendly and enjoying themselves in their awesome store. I definitely recommend this place to anyone who wants more of a personal and pleasurable experience. I want people to go to them because the owners deserve to have our business. They have been there for 13 years but who knew??!!
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January 2023 by Sasha B.
Fast and friendly service which is a plus when you are in need of your prescription after a surgery!
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December 2022 by Sarah W.
I called so many places within a 2 hour radius of me to find a post-op shoe and was not having any luck. Apparently, there is a shortage of these shoes, and I needed one after having reconstructive surgery on my foot. It was the only way I was going to be able to walk again, after being bed-bound for 7 weeks. This was the only place I could find one, but I had called right before they were closing for a 3 day weekend. I also lived about 1.5 hours away from them. They were so kind and offered to meet me the next day even though they were closed, so that I could purchase a post-op shoe. This just blew me away... talk about above and beyond. I without a doubt would recommend this place for all your medical supplies and pharmacy needs. They have the best customer service you will ever find.
