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March 2024 by Laura Culverhouse
Just left HD and headed to Lowe’s. My husband simply and politely asked an associate if she worked in the flooring department to which she replied that she was only one person and was busy with someone else. It was just a simple question and did not warrant a rude response.
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March 2024 by Beth Weaver
I’ve never been in a more friendly, helpful, clean and organized Home Depot anywhere in the country. I was helped by three delightful people, Montez, Sam, and Malia. Each one of them has a servant, personality and heart. I am hooked. I love this store.
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March 2024 by Roy Carter
Zero stars rating for this Home Depot. The worst customer service ever. I bought a pallet of red mulch which required me to purchase a pallet for $25. That was bad enough, but when I went the next day to purchase another pallet of red mulch they would not take the pallet from the previous day in exchange. They said I had to return the pallet and purchase another pallet for $25 again. I told them that was ridiculous, and they said sorry that's our policy and told to have a nice day. I went to Lowes for another pallet of red mulch for the same price and didn't get the grief. I've been a Home Depot customer at this store since they opened and with Home Deport for a lot longer than that. They lost a loyal customer today. Lowes gained a loyal customer today. I paid off my balance today and cut up my Home Depot card. I cut up my wife's Home Depot card as well. Bye Home Depot of Middleburg!
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March 2024 by Andy Spiro
Regular home Depot, I did find these DeWalt drill bits on sale
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February 2024 by Deanna Snyder
Had an issue with old appliance removal, but Home Depot compensated me for it. I would purchase from them again.
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February 2024 by Raymond Ojeda
This is a well organized store. The employees today are not as knowledgeable as they were a decade ago. They do try hard.
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February 2024 by Jimmy Britts
This store is exclusively self checkout. The customer service desk, at least that’s what they call it, told me and everyone within earshot that they only do returns in customer service. It is now a return desk only. Monte was the guys name. I politely asked him twice for someone, anyone, in customer service to ring up my items so I could pay and go. All 4 of the people in customer service refused, stating that self checkout at the other end of the store is open for checkout. They did say “have a nice day” as I left, very sarcastically. Consequently I left empty handed and went to Ace Hardware.
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February 2024 by cheyenne jae
horrible location to work for, hate that this location ruined my overall home depot experience.
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February 2024 by Robert Higgs
Wife went to brannen feild home depot rented small trench digger they refused to help her put it in pickup truck told her they do not help custmer anymore so wife had to find random guy in parking lot and ask him to help her put in truck . By the way i was on job thats the reason i couldnt go and rent it if your wondering.so i went there afterwards to return machine and asked to speak to manager told her the situation and she clearly told me they do not help custmer load anything anymore very sad i thought custmers came first but guess not with this home depot. I spend close to 100 grand a year at this home depot for my business they will not see another dime of my money done..
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February 2024 by Jennifer Walsh
Always find what we need.
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February 2024 by JOHN TETSTONE
Friendly and fast service
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February 2024 by Ruth Torres
Went in for something and I got what I was looking for
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January 2024 by Renae Kids
Pet friendly, clean, always have a helper close by and affordable.
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January 2024 by Carolyn Thompson
Found everything I was looking for. It was a quick check out.
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January 2024 by Larry Richey
It's OK until you have a question, the employees all hide. I guess they are afraid they might have to do some work.
