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May 2024 by Wilfredo Lamus
I do not recommend this gym. At first glance, they seem to offer a flexible contract where you can cancel your membership at any time by just paying one additional month. However, the reality is quite different. Despite canceling, they continue to charge you secretly until you accumulate a significant debt, which they then send to a collection agency. This practice is deceptive and dishonest. Worse still, they offer to eliminate the debt if you decide to return to the gym, which shows a total lack of integrity and ethics. In short, this gym uses unscrupulous tactics to retain their clients and profit dishonestly.I do not recommend this gym. At first glance, they appear to offer a flexible contract where you can cancel your membership at any time by simply paying for an additional month. However, the reality is very different. Despite canceling, they continue collecting secretly until you accumulate a significant debt, which they then send to a collection agency. This practice is deceptive and dishonest. Worse yet, they offer to eliminate the debt if you decide to return to the gym, which shows a total lack of integrity and ethics. In short, this gym uses deceptive tactics to retain its customers and profit dishonestly.
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May 2024 by Maikel Izquierdo
Exelent attitude from the team, very good place for the beginners because they make you feel like you are strong enough to make everything
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May 2024 by Fabian
Massage chairs are all beat up. Only one of them works correctly.Bathrooms are dirty. Weight machines padding are ripped. Very difficult to cancel membership. I went to front counter and cancelled . I was told I was officially cancelled. I am now receiving collection notices from them and have been reported to my credit report.
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May 2024 by Luis
Best Youfit location , new machines and turn around for broken ones are less than a week.
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May 2024 by Yanet Quintero
They kicked me out and my parents because they have kids working there in the front desk that don’t know how to talk to the public we have been going to Youfits for over 10 years she didn’t know what she was saying. Very disrespectful.
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May 2024 by MANDO MANDO
Beware. Poor billing practices. Gym tells you to call accounting office, and accounting tells you to call gym. No accountability. Poor customer service. Billing errors common. Be careful with annual contracts. Be careful with upgrades, they reset start dates and wont allow downgrades. When canceling my membership, I sent the Email, as instructed. No one ever replied after a week. I called and they hadn't received my Email, so the cancellation clock started as of my call. They want 30 days notice to scam you for an additional month, no other reason. So they got 1 additional month from me. Won't be returning due to their shady business practices. Joining Planet Fitness instead!
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May 2024 by Diana D'Agostino
After 2 years of being a member of YouFit and never having a problem until I ran into this short kid named RODOLFO (WITH A MUSTACHE) in the front DESK!! Giving a very poor, sarcastic and demeaning customer service. He does Not meet the criteria to be in the front of ANY business. On the other hand, the rest of the staff are very friendly, respectful and helpful.
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May 2024 by Saul T
Clean and spacious gym. Pretty well organized and good selection of equipment
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April 2024 by O J
I've been coming to this gym for 3 years and have always loved it until today. The new manager with the Mohawk lacks customer service skills. I'll be switching to LA Fitness.
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April 2024 by Mario Montilla
Equipment in good operation, water fountains in working order, and a pretty clean environment. Bathroom isn't nasty. Sure, weights are all over the place sometimes, but you can't blame staff for people's lack of self government. All you can ask of a YouFit. I've seen some real run down ones. This one is well maintained.
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April 2024 by Gustavo montezuma
I live in Hollywood Fl but if I come to Miami I won't miss the opportunity to train here, it's great variety and as expected, machines like this should all be what youfit
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April 2024 by Yara EY
Zumba with Rina ❤️
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April 2024 by Leonardo Diaz
They are thieves, they explain one thing to you and then they charge you for more bad information from the client and then they don't solve it for you.
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April 2024 by Rene M
1st time coming to this location Very Big Everything is big nice cinema I forgot I was working out at a youfit for a bit there felt like I was at a amped gym or something like that will keep coming to this location the only thing is that massage chairs need maintenance
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February 2024 by Junk Hogs
One of the better larger youfits in Miami , there dumbbells needs major organizing weights plates dumbbells are all over the place ! While for some reason they have legit 8-9 employees doing absolutely nothing but talking behind the desk or messing with the tv by the dumbbells acting like they are doing something . Good luck finding dumbbells ill even find plates anything you name it by the restrooms on the floor is ridiculousAnother annoying very distracting thing on their training side by the entrance there is a lady and or sometimes just anyone the trainers are training would be screaming at the top of their lungs that i can hear them through my headphones and it clearly bothers everyone at gym because i hear them complaining and no one / staff says anything they just laugh and not just a pump and you grunt a couple times no it’s screaming for 45 min straight non stop to the point i see people so pissed off they leave the gym .Lots and lots of socializing !!!! Not enough working out people hogging machines and equipment talking and again no one says anythingThe middle aged lady in the early mornings is great and a sweet heart does her job very well all the younger trainers (mostly where transferred from hammocks location which was is a tiny location )just hang out talk and every time myself and -pretty much anyone I've seen go up to the counter to buy something there would be literally 5 of them standing there doing absolutely nothing staring at you in the face trying to buy a drink while the younger girl has her back turned until i say hey excuse me i would like to buy this because if not they would act like the customer doesn't exist or is just there for nothing just 0 craps given lol . And this will probably fall on deaf ears and is the culprit / downfall and the problem when these establishments get a little to big for their own good gyms just aren't the same anymore think I'm just gonna go with LA fitness just because of their service and machines , cleanliness i was at crunch in another town which is awesome but they only have one at south beach here . Lots of young wannabe trainers that don't know what the heck they are doing .
