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January 2023 by Rick M.
What can. I say about Publix that everyone already knows. They are by far best grocery store in South Florida and more than likely Southeast. They have quality tofu TS at reasonable prices and being a South Florida based company has supported community for years. This location is clean, well stocked and staff friendly and helpful
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September 2022 by Elizabeth Z.
I love visiting this Publix. It's never packed with a lot of people, its always well stocked with items I need, staff is amazingly friendly especially in the pharmacy and deli/prepared foods department. If there's a item that's on sale and really isn't, they will honor your work and give it to you for the price advertised for. I'm so excited this Publix is up for renovations and I can't wait to see how it looks when it's finally done. I highly recommend shopping at this Publix across the Falls Shopping Center.
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January 2022 by Daniel C.
Great place to get a good sub. Ask for "JAY" in the deli to make your sub, he's very helpful, charismatic, always in a good mood and always has a smile on his face..... and also make one hell of a sub!
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December 2021 by Jaysin C.
I was very very hungry and they didn't have popcorn chicken I guess it takes 2 HOURS TO MAKE
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January 2020 by Art L.
I've been going to this Publix location for 20 years now, and I live within walking distance on a nice day. I've often described this location as a glorified convenience store, as it is rather small and somewhat limited in its offerings. Since there are 2 other full size Publii (yes, that is the plural of "Publix") within 1 mile, that is not an issue for me. The reason for this review is for the pharmacy at the Briar Bay location. I read an article about how the drugstore chains are forcing the grocery store pharmacies to close, and thought about how upset I would be if this pharmacy location closed. The staff are as friendly and knowledgeable as they come, and not only do they help me out regularly but I see them doing the same for all their other customers. 20 years of stellar service, and I just had to call them out on this. Thank you.
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January 2019 by Jose R.
Never had an issue here in 20 years of coming to this grocery store. The cashier register employees are beyond courteous, kind, and helpful. Also the subs they make are amazing. I have had friends from out of town never been to a public & tell me how much they love Publix because of the great meat and seafood selection quality . I enjoy the BOGO deals and there's usually good promotions. I value that Publix takes the safety of everyone in the stores seriously because whenever I enter a Publix I usually see a police officer and its reassuring.
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September 2018 by Pia C.
Every time I call for something customer service is clueless. I like the store itself; however they need to ramp up the customer service department.... ALWAYS ask to speak with a Manager.
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August 2018 by Chris M.
I've been coming here for years. It seems to be getting worse since the new larger publix opened up across US1. I order many subs online and they get it wrong about 70% of the time. They don't even bother to call if there is a problem with your order. Same issue with the pharmacy, automatic renewals don't work at this publix. Its time to change my home publix.
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May 2018 by Pam J.
I must say after a long day of work.. I was in the mood for a Publix sub... and it was close to closing time for Publix. I took a chance, the deli was cleaned out. :( But...... here comes Justin to save my day! It's not a problem he said... he made it happen! With a giant smile on his face! Small conversation as he made he sub.. Great job!! Please send a giant THANK YOU to your amazing employee Justin!! A very happy customer!!!!
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January 2018 by Michael W.
Buy one get one free tag under the wrong size. This scam happens all the time. Then they ring it up and if you don't like that you didn't get the promotion, you have to go to customer service where there are 3674467 people on line. Deli: 12 people back there, one serving customers.
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November 2017 by Elian Eduardo D.
As far as Publix goes, this is as average as you can get; which isn't necessarily bad, as you usually can find what you need. The staff is nice enough and helpful enough. It is at a strip mall across the street from The Falls, and it has a fair amount of parking spaces... there's more stuff around, but the only things I've paid any attention there are the bar (little hoolie's) and the Outback, but I never had a problem to find a spot on "Publix Schedule" (unlike sometimes at night, for Little Hoolies). I've only been in this Publix a few times, but so far, the lines for the cashier have never been an issue.
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November 2016 by Jorge B.
I come here when visiting some folks around here. This establishment has been around for years and it's like a family oriented store. Why did I give them five stars? Their amazing sandwiches and their care preparing it for you. I picked up a few sandwiches for the family and I was walked through the types and what to put in them and how much not to kill their taste. My favorites: their chicken tender and their seasonal turkey with cranberry sauce. Tip: instead of adding non-sense lettuce, I recommend spinach. They crumble it, cut it and spread it nicely. By the way, they put the cheese in the bottom of the sandwich, and on the top. So don't be surprised if they cut the portion of cheese in half. It's going in lol