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April 2024 by Yosniel Ferrer
The worst Wells Fargo in Miami, its staff does not even know where they are standing, very bad service, very despotic, who are mainly the man who supposedly acts as a cashier when he does not even know where he is standing.
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April 2024 by juan sanchez
This bank is a disgrace on a Friday which is a very complicated day 2 cash registers and also teaching 2 apprentices long queue and waiting time
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February 2024 by Corleone
They do not have enough personal and they put a lot of barriers to assess our money costumer service is going down the drain sad.
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February 2024 by Ana Aragon
At 10 am today, Saturday feb,03I went to the representative and explained that I need to do a procedure and I couldn't find an appointment for Saturday. I asked him if they finished their appointments for the day before 12 pm they could attend to me. The representative's response was: "We also have family: I found it rude in addition to showing terrible customer service.Very unfortunate
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February 2024 by Brian Quintero Mora
Don't go here, they won't help you, the customer service is awful, and now it seems like if you're cuban you cannot be a customer of Wells Fargo, even if you are resident and have all your docs, they said that it will take at least one month to open a checking account, what that hell is that.
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January 2024 by M H
This five-star rating is attributed to Christopher, who consistently endeavors to provide exceptional assistance. I have interacted with other employees, and their commitment to customer service doesn't parallel his. Christopher maintains a positive demeanor, even when faced with a discourteous customer. He is the sole individual who upholds the workflow as intended, respects your time, and avoids subjecting customers to prolonged waits for straightforward answers that any staff member could provide but seems unwilling to do so. Promoting him would not only elevate his colleagues to his standard but also enhance the overall performance of the bank branch.
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January 2024 by Julio Gonzalez
Terrible service at this bank, long lines for checkouts
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January 2024 by C S
This five-star rating is attributed to Christopher, who consistently endeavors to provide exceptional assistance. I have interacted with other employees, and their commitment to customer service doesn't parallel his. Christopher maintains a positive demeanor, even when faced with a discourteous customer. He is the sole individual who upholds the workflow as intended, respects your time, and avoids subjecting customers to prolonged waits for straightforward answers that any staff member could provide but seems unwilling to do so. Promoting him would not only elevate his colleagues to his standard but also enhance the overall performance of the bank branch.
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November 2023 by yoelvis Fuego con la dictadura castrista canel
Today 10/31/23 a long line of 14 people inside the bank and only two windows open to serve the public. When you ask them for the account statements, they tell you to do them from the application at home. This branch is always the same, two people working and long lines.
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September 2023 by Esa Farraj
Slowest bank in all of the area!!12 windows and only one teller is working. Managers walking around looking at the line wrapped around the lobby and not doing anything.Reset your schedule to 45 mins early to make a simple deposit . What a shame
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September 2023 by Keven F.
Had amazing help from banker Christopher Aldao, amazing banker and recommend him extremely helpful and nice.
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August 2023 by Yuneirys Martín
Very pleased, José the Manager treated me with great attention. I wish there were people like that in all the branches.
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August 2023 by Joshua Velasquez
Hire more tellers only two are working!!!
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August 2023 by Victor F.
It has a good location. Thank you.
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August 2023 by tesy diaz
Horrible service
