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February 2024 by Osmanyabel Donates Rodríguez
They say they change money but that's a lie. I went with currencies from other countries and they didn't want to change them, not even an explanation of bad customer service and bad experience.
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February 2024 by Shalom Auto glass
There are no personnel to deal with a disaster
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November 2023 by Miguel Arbeloa
Few staff to attend
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October 2023 by Yuri Miranda
This is the worst bank in the world, I dont know if its because I'm Latin, they treat me rude and not only today this has happened to me the 2 or 3 times I've had to go to that bank.
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August 2023 by Seth H.
Good local branch, know what they are doing and were able to help me deposit savings bonds. They look understaffed so you'll have to wait a bit...
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August 2023 by clara tariche
Very satisfied, a very nice young lady at the drive thru her name is Solange.She's what good customer service is all about, take good care of her, shes definitively an asset to the bank.GOOD JOB
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August 2023 by Dallany Nunez
Pésimo customer serviceNever come here , there is never no one can help
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August 2023 by Luisianny R.
If I could give 0 I would, even a 1 star is too much for them. What a trash location, even the manager could not help us while the branch was empty for a 5 minute service. do Not waste your time here you will not be helped.
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July 2023 by carrier dispatch
I had a bad experience at the bank. The employees seemed uninterested in their work, and the manager showed no concern for the situation. If they are unable to provide appropriate customer service, they should consider closing. One employee, Hilda Ayo, was particularly unprofessional, disrespectful, and out of line. The manager seems to protect the employees, neglecting their responsibility and the promises made to the company and customers. It's possible that this location will eventually go out of business if they can't afford rent due to the lack of customers. I would give them zero stars if the rating system allowed. If you value your time, I recommend trying another bank.
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June 2023 by Elvira Duenas
Very slow… 25 minutes in drive thru.Not acceptable. Employees get upset when you bring this to their attention.
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May 2023 by Aaron Lauer
Incredibly slow. 10 people in line and one bank teller working. Management refuses to add a teller. No one working the drive up window. Will never use this location again.
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May 2023 by Pablo Sardinas
2 tellers and 14 people in line, the teller says that’s their new format ??♂️
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May 2023 by Vancy S.
The worst, how do you have two tellers for a line of 14 people on a Tuesday at 4?!!! Waited for almost 39 min to get checks at the line. Worst service
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February 2023 by Nelson A
This place is busy. Parking can be hassle. And usually there are only two cashiers working. Depending on when you come in. Be prepared the wait. And forget about getting here at 5. They close the door and will not let you in. So plan accordingly.Update: this place is the worst. The lines are longer than ever. There is no order. People walk in an claim to be handicap so they can skip the line. This is ridiculous. They should have someone doing line management. Having some sort of order. This the worst service ever.
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December 2022 by Jose Miqueli
Still sitting at drive up window after over 20min and the client in front of use is still asking questions. Something that should be done inside. Only one teller. How can your clients be happy with service like this? Sorry frustrated to say the least.
