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June 2024 by DAVID DAVID
This is the worst bank branch I’ve ever been to. The branch manager is a complete and utter moron. It’s amazing they still have a job.
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March 2024 by Andres Portillo
If I could give a negative star review I would do it. To anyone thinking of getting a Wells Fargo bank account. Please read this and choose any other alternative for your own sake. I accompanied my girlfriend to the bank where she just wanted to open up a savings account and suddenly her account got shut down systematically. All the money she had inside the account was frozen and they told her to wait until they mail her the check with her money instead of giving it to her as they morally should have. Originally they said 5-7 business days and upon waiting its been a month now and several useless customer service calls later they told her the checks been lost and they will send another one again and again. She needs to pay her bills and instead her money is hostage by an entity who could not care less about one of its clients. A bank is supposed to safeguard your money not withhold it from its owner. Overall my confidence in Wells Fargos policies, trustworthiness, and customer service is completely shattered. Do your self a favor and choose a better bank like she has.
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January 2024 by sofia cardona
The girl treated me super friendly 100%I love the best service ?
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January 2024 by Pauly Paul
Totally under staffed line out the door with one teller working …yikes
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January 2024 by Touba Alipour
I have had the worst call center customer service experience at Wells Fargo. The agents are super rude and give an attitude. I will never ever use this bank again and take my banking relationship elsewhere and will make sure everyone around me does the same!!
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December 2023 by Katerina2020
What’s the point of making an appointment for bank account opening if no banker is there to assist you?
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December 2023 by Martin Dordevic
They were to rudeDid not want to notarize for me one page
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November 2023 by Cynthia Bordon
Extremely incompetent staff. I had a problem with Zelle that wasn’t even my fault and they haven’t been able to solve my problem yet. They don’t even know what to say. They keep misleading you and blaming other institutions when the solution is in their hands. Bankers here really need a better training. It has been so frustrating to deal with them! A total disappointment! I am changing banks immediately!
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October 2023 by Melani Fernandez
Horrible customer service, the way they treat people is a shame and it is incredible how some of them speak Spanish and refuse to speak with you in Spanish, not only that the lack of respect for you and how they raise their voices at you If you don't like your job, FIND A NEW ONE. Thank you
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September 2023 by Lisa J
There is a young Dominican boy cashier who is a bad person and treats very badly…
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August 2023 by Cristian Orozco
Branch with a bureaucratic attitude. If you try to open a business checking account (not a loan!), they will ask for a mountain of paperwork that doesn't matter. Go to the Truist bank in wynwood instead. They wont do that
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July 2023 by Tibe Murphy
I Went To The Location On 17th Street An Biscayne On A Saturday Before Closing Trying To Cash A Check The Teller Told Me That I Had To Deposit It An It Was Weird Because I Told Her I Didnt Have A Bank Account An Before Passing It Back To Me She Put A Little White Script On The Back Of The Check. I Tried Going To A Check Cashing Store To Cash The Check An They Wouldn’t Cash The Check Enter An I Want To Know Why.
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June 2023 by J g
I would like to know where I can make a complaint or complaint since today in the afternoon I went to make a deposit and the exact amount was empty, and a teller named Mariel attended me, if I'm not mistaken, I can identify her by looking at her.
There I made the respective deposits and inconveniently I had. Stop seeing the money since the counter or box office is more than a foot long. Impossible to see the ATM's movements when I give him my money, trusting him, I tell him the exact amount and surprisingly in a magically miraculous unpleasant way, 120 dollars were missing, impossible that I was missing that, let's ask the question ok
They need another way to give more confidence to people with respect to the violating terrible place and I hope for a prompt response from a superior
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June 2023 by Amerly Centeno
I had an appointment at 4 pm got to the branch at 3:45 pm nobody was there to check me in. I checked in myself told the banker i had an appointment at 4 pm they said ok we will take care of you. I left that branch at 4:30 pm and nobody took care of me. I am taking my money and leaving to another bank
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June 2023 by Juan Carlos
I try to return a 100$ bill with more than 85% and they didn’t receive it because Talía the manager here say she can’t show ne in what part of the policy of the Beach said that.
