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January 2025 by Ashlyn Pia
If you have a problem “DON’T COME HERE” the ppl here is Not gentle, the don’t care what happens to you, only care about what time is gonna close the place
I came today at 4 and a big guy (a financial advisor) tell me that they can not help me bc the back is closing soon 🤕 I was the only person trying to waiting
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January 2025 by Alex
One person works on Monday at 10am.
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December 2024 by DANIEL LUGO
Bad service, only 1 cashier waiting for 40 minutes
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December 2024 by Chris Noffra
The slowest cashier service in town. I went in to get cash and they took 45 minutes. Absurd
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December 2024 by Joël R.
This branch can benefit from some sense of urgency and proactivity while assisting clients. Due to the nature of this business the last thing you want is to be standing in line while a pressing matter is at hand and there is only one teller teller available taking their sweet time assisting customers.
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December 2024 by Omar Gomez
Great customer service, the lady Lorena was very accommodating opening my new account.
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November 2024 by Nat P
They took care of my inquiry incredibly well! Shoutout to Lorena from the Wells Fargo advisors team 🪴
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November 2024 by Dr Express
Did have appointment 12:30 they gave me the personal banker instead of business at 1:45
Matias Dobrovsky did try to scan papers and did not know how to do it at 2:30 he did not know how to open account and told me that my business is not eligible
0 star
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November 2024 by NUCLEAR LLC
1 hour late appointment
Matias Dobrovsky personal banker assigned for my business opening account what he couldn’t complete
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November 2024 by Cobrex Llc
Matias Dobrovsky awful service provided
He spend 30 minutes to scan documents
Told me paper is to thick for scanner
Declined my request
0 star
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August 2024 by Bella B
This Wells Fargo is the absolute worst . The line for the teller is extremely long . Instead of opening another teller line they rather see the customers wait in line . This is unacceptable . The other bankers in at this location are just walking by sitting at there desk and not even being helpful . The manager at this location need to fired because the customer service is very poorly to see a long line and not open an additional teller lane .
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July 2024 by Ernest Baca
Waited a hour to have a notary. 5 csrs with no one in the cubicle. Why is every Wells Fargo like this. More important is why do I put up with it? Not anymore this was the last straw. Will close personal and business accounts today. Not so convenient if you don’t get the help. 😤 from NM to FL this bank is the worst I have accounts with!
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June 2024 by DAVID DAVID
This is the worst bank branch I’ve ever been to. The branch manager is a complete and utter moron. It’s amazing they still have a job.
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March 2024 by Andres Portillo
If I could give a negative star review I would do it. To anyone thinking of getting a Wells Fargo bank account. Please read this and choose any other alternative for your own sake. I accompanied my girlfriend to the bank where she just wanted to open up a savings account and suddenly her account got shut down systematically. All the money she had inside the account was frozen and they told her to wait until they mail her the check with her money instead of giving it to her as they morally should have. Originally they said 5-7 business days and upon waiting its been a month now and several useless customer service calls later they told her the checks been lost and they will send another one again and again. She needs to pay her bills and instead her money is hostage by an entity who could not care less about one of its clients. A bank is supposed to safeguard your money not withhold it from its owner. Overall my confidence in Wells Fargos policies, trustworthiness, and customer service is completely shattered. Do your self a favor and choose a better bank like she has.
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March 2024 by M SB
I’ve been waiting now for over 50min to get access to my safety deposit box. The service here sucks. Wait over time. The staff works at slow pace it’s frustrating to even look at it. The setup to get me access takes less than 5min but even so they ensure to keep me waiting. Frustrating bad service lack of customer service, slow slow slow and BAD
Chose another branch. My miami beach branch is much better
