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September 2024 by Debasish Sarker
I am very dissatisfied with the phone repair service I received at "We Fix It Phone Repair". Here are my reasons:
1. The repair took much longer than initially promised, and the promised delivery date was not met despite me paying for the service upfront.
2. My phone was poorly handled during the repair, causing significant cosmetic damage in multiple areas. When I raised this concern, I was given a poor explanation and offered only a $10 discount, which I believe is insufficient compensation for the damage.
3. My phone no longer receives cell reception, which I only realized immediately after inserting my SIM card once I returned. I strongly suspect that one of the physical damages caused the antenna to malfunction.
Only good thing I can say about this place is the people were nice to me. But I don't think I can recommend their service.
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April 2024 by Crista Carraway
Great price .nice people
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November 2023 by Adam
They are very irresponsible and procrastinate.
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November 2023 by Karina R Gutierrez
Thanks for your great work
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November 2023 by Ryan
They are very irresponsible and procrastinate.
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October 2023 by Elizabeth rodriguez
The staff who answer the phone are very friendly.
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September 2023 by Gwen P
Worst service ever $350 to transfer my data , and worst they don t know what they are doing
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August 2023 by Rogelio Garcia
Bad service and the employee's didn't ask us anything we wanted to do with our phone, and they didn't let my grandson use the bathroom. Incredible
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July 2023 by Seamus Burns
My niece dropped her i Phone and cracked the screen. We fix it phone repair had her new screen installed in 30 minutes. Excellent service.
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December 2022 by Monica Llerena
Went there hoping to save personal data from my damaged phone.... and I did! Thank you Gaeldesh for being patient and taking the time to listen and solve my problem! I learned something new and at a great price!
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September 2022 by Carl Queries
Broke my iPhone and it was still on below the black screen but still beeping when I receive texts ..I made it worse trying a hard reset ..it was probably stuck in recovery mode and bece not responsive at all. I had no backup as it was the first iPhone I bought in 2018.. had lots of important documents on it ..tried repair shops in Texas and Florida and nobody did anything other than replace the screen and it still didn’t work ..only Daniel said buy another identical phone and we’ll put your motherboard in the chassis and solve the problem.I came back more than a month later after finding an identical phone (regardless of GBstorage) and they did just that..with his colleague Juan. I had watched YouTube videos about the operation and it’s like a surgery ..requires delicacy and skill and I knew they were confident doing it, which is why I never gave up and went back.I retrieved super important docs and chats that I needed for work and personal reasons.These guys are the best, make sure to take their number !You can tell they were pleased it worked, almost as much as I was, and it was just 30 bucks !Thank you ?
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September 2022 by Jae Treats
I seen them on groupon and purchased . Horrible decision had an appointment at 11:30 spoke to someone at 11:20am telling me that they’ll be coming shortly . At noon still no arrival I even went ahead and called them again . They then told me that they’re operations were shut down . I was so confused cause I was now being told 2 different things . Horrible promo . Don’t fall for it .
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May 2022 by C Kh.
Broke my iPhone and it was still on below the black screen but still beeping when I receive texts ..I made it worse trying a hard reset ..it was probably stuck in recovery mode and bece not responsive at all. I had no backup as it was the first iPhone I bought in 2018.. had lots of important documents on it ..tried repair shops in Texas and Florida and nobody did anything other than replace the screen and it still didn’t work ..only Daniel said buy another identical phone and we’ll put your motherboard in the chassis and solve the problem.I came back more than a month later after finding an identical phone (regardless of GBstorage) and they did just that..with his colleague Juan. I had watched YouTube videos about the operation and it’s like a surgery ..requires delicacy and skill and I knew they were confident doing it, which is why I never gave up and went back.I retrieved super important docs and chats that I needed for work and personal reasons.These guys are the best, make sure to take their number !You can tell they were pleased it worked, almost as much as I was, and it was just 30 bucks !Thank you ?
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May 2022 by MIRELLA KEMMERER
Great experience and so thankful of Michael Diaz -Silveira who saved my family memories when he fixed my broken phone ! He was professional and supportive of all my concerns . Displayed excellent customer service and outstanding technical skills . Some things are priceless ,thank you Michael !Thanks to the rest of the staff as well-Michel and Caesar .
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May 2022 by randy pinero
Thank you for the good service. Happy with my phone fix . I was able to recover a lot of valuable information for a reasonable cost.
