Walgreens, a popular pharmacy chain, is known for its exceptional customer service and commitment to meeting the needs of its customers. Across multiple locations, the staff has consistently demonstrated their dedication to providing prompt and efficient assistance, even in the face of high-volume traffic. At one location, YISEL, a helpful employee, was able to quickly process and rush an antibiotic prescription, ensuring a customer in pain received the necessary medication within 20 minutes. Similarly, at another location, the night pharmacist, Adrianne, went above and beyond to assist a customer with their infant's medication, even finding applicable coupons. Customers have also praised the service provided by Adrian, a pharmacist who worked tirelessly to have a prescription ready just before the New Year, despite the holiday. While the lines can sometimes be lengthy due to the high demand, the staff's willingness to provide personalized attention and support has been widely recognized and appreciated by the community.
Why does it take 30+ min to pick up a prescription that is supposedly ready
May 2025
Cashiers are extremely slow. The management isn't interested in speeding them up.
April 2025
30+ minutes in the line to pick-up medications listed as ready. Completely understaffed. Walgreens…at the bare minimum have staff addressing those who have text or email confirmations of medications ready and a separate line for those who are dropping off or don’t have any confirmations to pick up medications.
