-
April 2024 by N A
I made a quick stop here on Thursday, 04-04-24, to get a few last minute items for a cruise. Travel items are a little more expensive than Walmart. I got a decent bottle of wine for a reasonable price, I believe Alamos malbec. My favorite item was the ginger shot. I wanted something natural for my immune system while traveling. It was pricey for $3.99, but it was very good. The store was busy around lunch time, but the cashiers kept the line moving.
-
April 2024 by Yorqui Traviedo
In this pharmacy you get tired of calling, they run you and they rush you from one part to the other from one phone to the other and in short I agree and they don't serve you my medication because it is controlled who is a tell me who told you tell me what I will tell you listen to me Lady, a doctor sent it to me and I am a disabled person in this country who cannot even walk. They have a controversy every time I get the medication, which is very big. I am going to have to see a doctor. I have a habit of going to the hospital. pharmacy not just anyone to see what is happening with me because there is the problem with me what is happening with me what is happening in this pharmacy take away no one has to take away and put that they don't have to put
-
March 2024 by Carlo A. Ortiz
Saturday night waiting 42 min in pharmacy drive thru and not attended yet called in and told only two people very bad management to not have enough personal in place. Just pharmacy and one Employee handaling the drive thru and front. Very sad service due to poor management planning
-
March 2024 by Jeff M
This pharmacy hired a bunch of clowns, should be closed down.
-
March 2024 by Alejandra D. Daviglus
Subject: Formal Complaint Regarding Walgreens Pharmacy - Lack of Phone Response and Outdated SystemsTo whom it may concern,I am writing to express my profound disappointment and frustration with the services provided at the Walgreens pharmacy located at 200 SW 13TH ST. As a longstanding customer of this establishment for decades, I am deeply saddened by the deteriorating quality of service and lack of modernization evident in this pharmacy.The primary issue I wish to address is the abysmal lack of responsiveness to phone inquiries. Despite numerous attempts to contact the pharmacy via telephone, it has become apparent that the phone lines are either perpetually busy or left unanswered altogether. This makes it incredibly challenging for customers like myself to obtain timely assistance or information regarding prescriptions and other pharmaceutical matters.Furthermore, the pharmacy's outdated system exacerbates the problem, leading to inefficiencies in managing prescriptions and serving customers promptly. There is a glaring absence of proper automated refill and notification systems, making it difficult for patients to know when their prescriptions are ready for dispensing, in line with insurance fill dates or immediate needs.Additionally, it is evident that the pharmacy lacks adequate measures to manage the influx of customers and prescriptions, leading to prolonged wait times and dissatisfaction among patrons. The absence of scalable systems and efficient customer support mechanisms only adds to the frustration experienced by loyal customers like myself.As someone who relies on this pharmacy for essential healthcare needs, I implore you to take immediate and comprehensive action to address these pressing issues. The pharmacy must embrace modern technologies and best practices to enhance customer service, streamline prescription management, and improve overall efficiency.I sincerely hope that this formal complaint serves as a catalyst for much-needed improvements at the Walgreens pharmacy. Your prompt attention to these matters is greatly appreciated, and I eagerly await tangible steps towards enhancing the quality of service provided at this location.Thank you for your time and consideration.
-
March 2024 by R F
The pharmacy here is scary incompetent. It's not safe or reliable to get your medication filled here
-
February 2024 by Javier Padilla
Be prepared to wait hours in the pharmacy line
-
February 2024 by Ana Camacho
The prices here are outrageous!!! I had to pay three times more for saline gel for the nose here$10.69 instead of $3 in Amazon cause we needed it right away!!! This is plain robbery!!!
-
February 2024 by xiomara solaz
WHAT HAPPENS THEY DON'T ANSWER THE PHONE AT THE PHARMACY! THEY ARE A DISASTER ! What a terrible service, 37 minutes on hold and in the end they cut off my call, it happened on 6 occasions that I tried to call!!
-
January 2024 by Phone Account
Do not go to this place unless you are prepared to waste at least 2 hours of your time in a pharmacy line. If you have an appointment for vaccination you will waste your time also, extremely under staffed. Greedy HQ, hire more people!
-
December 2023 by G
Sue this branch if they mistreat you! They refused to give me the name of the pharmacist who engaged in medical malpractice, and they called the cops on me. Many people sue them, and I will, too. Make sure you make a video if they mistreat you. Also, reach out to Walgreens customer relations and start a case with the pharmacists involved.
-
December 2023 by Serge Coudert
Pharmacy: Appalling service.The level of incompetence and lack of consideration for their customers is appalling. On average, I am forced to return to the pharmacy three times just to receive what should have been readily available in the first place. This is simply unacceptable, especially when the medication in question is critical for my father's health.I strongly urge Walgreens Pharmacy to take immediate action and address these ongoing issues. It is unacceptable to continuously inconvenience customers who rely on their medication for their health and well-being. The lack of respect for their customers' time and needs is evident, and it needs to change. This is not a matter to be taken lightly.Will they take responsibility if a customer's health is jeopardized due to their incompetence? .
-
December 2023 by Marcelo Buarque de Gusmão
Excellent service , staff well trained and extremely cordial ! Highly recommend. Pharmacy service top !
-
October 2023 by fre fri
Warning!! Do NOT fill scripts here! Read the negative reviews! I arrived here in the evening (=not busy) from the ER with an urgent script. The pharmacist processed it and then said come back in 2h. I was like uhm what I need it now? Nope 2h. Shrug, it's only my health after all! After 2h, not ready. Wow. I considered going back to the ER to get emergency medicine but accepted defeat, went home to come back in the morning. Come back the next day, ok just take a seat 15 min. Why? Surely it's already there waiting. No. Wait for over an hour, give up and leave to try a few hours later. Come back for the fourth time in two days to wait in line another half hour, finally it's ready. Once the transaction was done, I explained my experience and asked them please to next time if they can't fill an urgent script, tell me so I can go elsewhere because it's dangerous. The pharmacist just shrugged and gave me attitude. For the first time in years I had to go full Karen and ask for the manager who was apologetic but I doubt anything will improve. Never ever coming back here, and neither should you.
-
October 2023 by Oren Hochstein
Pharmacy manager is really rude and not helpful. Avoid this Walgreens if you can, the posts you see on here are accurate