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June 2023 by Amaya R.
The woman at the front register was very kind and helpful! She made sure she greeted every customer that walked in and even got me to sign up for their rewards program! She was very knowledgeable about the products and honestly made my day with her positivity. Great customer service ! And a variety of pet products !
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July 2022 by Bernie C.
Very upset of how they have dead fish in each and every tank all fish feeding on them tons of dead fish especially gold fish and all the other species also hope they get there act together
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May 2022 by Ivonne H.
This place is horribly neglecting their betta fish. They keep them in disgusting, tiny bowls with leftover food. Some of them you can't even see because of how dirty the water is. There were two DEAD betta fish on display. I told the employee and she justified this saying there were only two employees working and that they would change the water today. Please help save these fish :(
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March 2022 by Oscar R.
I tried to buy some merchandise and they didn't want to sell because they said they would close in half an hour March 16 7:30 pm I definitely do not recommend it
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February 2022 by Elizabeth M.
Very nice pet store! Always so nice and neat and the employees are very friendly. I recommend this pet store.
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July 2021 by Eduardo H.
Extremely bad service my daughter and I bought three tetra glow fish and two of them died the night after she put them in the tank a week later I called and asked if we could return them and they said that they needed the receipt but I did not have the receipt but since I am registered they can just look me up next they asked about the fish , the fish had dissolved in the water so they said that's fine just bing the water to see what happened , we get to the store and bring a few ounces of water and they said it was perfectly fine so my daughter picked two more fish out ,we get to the register and we thought that they were going to refund us and give us the two fish and reminder that the fish had dissolved in the water and stunk the whole house up so we threw them out so right when the cashier / the person who was on the phone was putting in the information into the computer and the manager comes behind her and tells us very rudely that they need the fish so we left the fish there and left my daughter called back and they said they need the receipt when in the store they said they need the fish Overall employees don't know what they are talking about and manager that is so called Junior was very rude Worst experience ever!
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June 2021 by Apple S.
I never noticed this store before But I am glad I did today as the store it was well supplied and the staff was very friendly they had a large assortment of everything and I bought some shampoo
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February 2021 by Bianca S.
5 Star's ALL THE WAY!!!! My puppy Bentley and I LOVE the special treatment we get when we visit the sore. The staff is very friendly and not to mention very knowledgeable! Always come greet my puppy with lots of love every time we walk in the store! GREAT PLACE! GREAT PEOPLE!
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October 2020 by MJ M.
Worst service ever. They are zero helpful, they have no idea of how to take care of the pets they sell. Questions like when they where born, where and the sex are never answered.
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July 2020 by Jonathan V.
Loved the experience, loved that they helped me on the spot, especially Denise, she provided great customer service & also admired her love for pets
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July 2020 by John H.
The website says items are in stock at this location when really they are not; terrible customer service from the manager--not interested in helping at all; cannot have items shipped to the store; cannot use gift cards online, etc., etc. Boycotting this place.
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July 2020 by Mark A.
I went I yesterday because their online stock was nonexistent. The item I wanted was listed as in stock. I go there and self is bare. We ask when they will be getting more in and they had no clue. The sales person was trying to help but the manager was horrible. The manager didn't want to be bothered. We had a gift card and we told him we have nothing else we wanted from them. We wanted a refund . He said no. We told them we will buy something online. Well we got home and have items in the cart and when we went to pay, it's says that gift cards are only accepted in store. Why wouldn't he tell us this. Horrible service and manger. Dont open your store unless you have stock for the common pet supplies.
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April 2020 by Roxana A.
I came here to get a couple of things for a new pup. There was a line to go in because of social distancing. They were not letting you go shop around. You would tell the register what you want. My list had the following; got pee pads, chicken doggie treats, Nutri Cal Gel, and Nutritional Diet for new puppy food. I had a really pleasant experience.
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March 2020 by Deven K.
Denisse was such a great help at this store. She made my experience here more then okay, it was honestly amazing. I have never had an employee with so much charisma, and a passion for animals. I highly recommend this store, just because of Denisse!
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February 2020 by Michelle T.
I come with my dogs all the time! They're super nice and helpful and kept giving my nugs treats. They price match which is also really nice.
