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September 2023 by Preston Juvenal
Coming up on 12,000 miles on a Vertex built 3.8L engine in my 06 911S. After purchase, I had the car shipped from NC. I had them do the install there, though I live in Dallas. Rear seal failed at 2K, rats! Wayne picked the car up in Dallas, shipped to Miami, fixed and returned to me at zero cost. 10k on her since, it’s like butter. Great engine, great service. Trust em!
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June 2023 by Andres Zambrano
Great people, needed some help with some services only the dealer a very few others do.Wayne fixed the issue in no time!!Highly recommend very honest, helpful and knowledgeable!
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June 2023 by Gabriel Teran
I was selling my 2017 Porsche 718S and the buyer from Atlanta wanted to do a PPI before coming doing to pick up so he found this place base on good comments at Porsche forums.I came on the day and time scheduled, was greeted by Wayne, he asked me a few questions and gave me a form to sign. Then he dropped me off at a near by restauran so I could have lunch during the inspection time.It took about 4 hours so by the time he finished I was at The Collection, when he called to let me know it was almost done I asked him if he could pick me up since it was raining, he said yes!So the process was long but he made it very convenient and the buyer liked everything he had to said about the car so the deal was made and everybody is happy!
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June 2023 by Gabriel T.
I was selling my 2017 Porsche 718S and the buyer from Atlanta wanted to do a PPI before coming doing to pick up so he found this place base on good comments at Porsche forums. I came on the day and time scheduled, was greeted by Wayne, he asked me a few questions and gave me a form to sign. Then he dropped me off at a near by restauran so I could have lunch during the inspection time. It took about 4 hours so by the time he finished I was at The Collection, when he called to let me know it was almost done I asked him if he could pick me up since it was raining, he said yes!So the process was long but he made it very convenient and the buyer liked everything he had to said about the car so the deal was made and everybody is happy!
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April 2023 by Michael Hoffman
How a shop should be run. Went to a few before doing any service to my vehicle and every single person here was super helpful. Owner showed me around and they all let me look under my car to show me what was needed. Highly recommend from oil changes to engine repair
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April 2023 by rene roberts
I have owned several Porches since the 1970"s and I recently had my 1996 serviced by Wayne and his crew, they were honest and sincere "great service".Service: Oil change
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April 2023 by Chris L
Always a great experience. Wayne is always giving updates and being transparent regarding repairs and costs. 5 star shop !!!
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February 2023 by Bart Vancraybex
order a chip, but never get it !!i lost my money.update 31/01/2023,after contact from the manager, who was unavailable for two weeks, he immediately refunded the money and apologized extensively. maybe I was a bit too hasty with my conclusionService: Auto engine tuning
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January 2023 by Diane Noyes
I ordered a Porsche part through their online service and they emailed the next day saying it was not available. I asked for a refund but they have refused 4 requests at this point. Please be careful ordering from this company.Service: Engine repair
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November 2022 by Alec Druth (namegoeshere)
The door on my 2004 Boxster S got stuck locked. The mechanism completely failed and got stuck latched. This is not an easy repair, as the bolts for the lock are inside the door frame and the door needs to be open for you to get at any of the internals. I don't know how they did it, but they did it, with no damage done to the door card or panel. They also did an incredible alignment, I have never felt my car be this responsive, it was amazing before but now its even better. Wayne is amazing to work with and they are incredibly accommodating. When it comes time to get some more major maintenance done, I will definetly be coming backService: Wheel alignment
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July 2022 by Tony Aulet Jr
Went to get car repaired. I was told to wait in office. After 39 minutes waiting and no customers there. I left. Customer service nonexistent. Too bad.
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July 2022 by Leroy Taylor
Great dependable place to order parts that's OEM. Great customer service. I've been coming here over 20 years or more.Service: Steering & suspension replacement
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June 2022 by Preston J.
Wayne and the team swapped out my 2006 997 3.8L engine with a spun main bearing for a rebuilt Vertex engine. My engine damage cost me half of the core charge adding 3k to the job. Excellent communication and visual evidence of the problem. Round trip shipping was about $1500 from Dallas to Miami and back, but still substantially less than anyone would do it for locally. After install, the techs drove about 200 miles to begin a proper breakin before sending her home. If you're getting an engine, might as well send the car. About 5 weeks total, but could have been longer if I wanted to rebuild my original engine. We did a full brake job too, rotors, pads and sensors. I asked to change the cabin air filter and fix the slow return drivers seat belt retractor, neither of which happened. They gave very specific instructions on oil changes and operating ranges for the next 2,000 miles and I'm following those guidelines. Just seems to get smoother all the time. Very pleased overall.
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November 2021 by P B.
Vertex Auto has been great. Extremely helpful, very responsive. Sid has been great to with. Highly recommend them for any service, parts, or wheels.
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October 2021 by Charles Brittain
Very bad experience. Buyers beware. They false advertise pricing. I ordered a front lip For a 997.1. The price was advertised for around $600. 2 weeks later after a ton of excuses they told me their vendors price was double. I told them as a reputable business they should honor their advertised price. They would not. I own a business and if I made a pricing mistake it would not be my clients fault. That's just bad business. E commerce is big business. If you can't get your pricing right with your vendors maybe you should try a different type of business! This will be filed in small claims as both false advertised and consumer fraud.
